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Forum Help => Technical Support Topics => Topic started by: sawguy21 on September 14, 2018, 07:19:40 PM

Title: Printer problem
Post by: sawguy21 on September 14, 2018, 07:19:40 PM
I installed a Canon MX450 printer yesterday and everything seemed fine. Today the printer responds to the commands, spits out paper but no image and no error message. Any ideas on where to go from here?
Title: Re: Printer problem
Post by: Magicman on September 14, 2018, 07:50:34 PM
Be sure that the "FINE" cartridge on the left is locked in securely.  Remove it and reinstall.  Be sure that the ink cartridge lock lever is pushed up and secure.
Title: Re: Printer problem
Post by: sawguy21 on September 14, 2018, 08:26:18 PM
Now I get a message saying ink is low. That will do it. The machine was purchased used so no idea how much it was used.
Title: Re: Printer problem
Post by: Magicman on September 14, 2018, 09:02:46 PM
That FINE cartridge will dry out if not used fairly regularly.
Title: Re: Printer problem
Post by: sawguy21 on September 14, 2018, 09:20:26 PM
She said the unit had seen little use so that could well be the problem. They upgraded their system including a new printer. I would have preferred a laser but for 20 bucks I really can't go wrong except new cartridges are probably that much each.
Title: Re: Printer problem
Post by: Hilltop366 on September 14, 2018, 09:27:07 PM
If you are using a Mac there have been issues with printing some types of files from webpages (I think it was a pdf), I have had to change the file type to jpeg to get some things to print.

I have pretty much given up on inkjet printers, I seem to have less and less patience for things that don't work properly (I may fire myself some day). I don't use them enough to keep them from drying out so I end up running the clean cycle a bunch of times and run out of ink by the time I get it to work.

At work I got a black ink only laser printer it is way faster and has always worked so far. I almost got a colour laser printer for home until I looked up the price for the replacement cartridges, almost $500!!

If it ends up being a clogged nozzle there are videos on youtube on cleaning them.

Title: Re: Printer problem
Post by: lxskllr on September 15, 2018, 01:19:36 AM
+1 on the laser printer. They work great on everything but photos. For those, I'd just take them to a printer, or better yet, view them on a screen. Takes up less physical space.
Title: Re: Printer problem
Post by: sawguy21 on September 22, 2018, 10:27:16 PM
I installed new cartridges today, machine works as advertised. I paid $20 for the machine on a local buy and sell, the cartridges set me back $81!!! I could have bought a machine new for less than that but it is what it is. I hope they last for a while.
Title: Re: Printer problem
Post by: lxskllr on September 23, 2018, 10:30:01 AM
If it makes you feel any better, a lot of printers only come with "starter" cartridges, so you aren't getting a full loadout of ink. Comparing ink cost to a new printers usually isn't a direct comparison.
Title: Re: Printer problem
Post by: sawguy21 on September 23, 2018, 12:38:34 PM
Interesting, I didn't know that. I probably got the originals with it.