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General Forestry => Sawmills and Milling => Topic started by: Jim_Rogers on January 27, 2019, 02:13:11 PM

Title: Today's happy customer
Post by: Jim_Rogers on January 27, 2019, 02:13:11 PM
Today's happy customer was Mary Ann and her husband Joe, who stopped by to pick up six pieces of 1x18x7' white pine boards to make shelves.


(http://forestryforum.com/gallery/albums/userpics/10095/20190127_120056.jpg?easyrotate_cache=1548616346)
 

Jim Rogers
Title: Re: Today's happy customer
Post by: Roxie on January 27, 2019, 02:22:04 PM
She looks happy, and it's good to see you back. 
Title: Re: Today's happy customer
Post by: Jim_Rogers on January 27, 2019, 02:53:41 PM
Thanks, I'm still on "lite duty" until Tuesday, but selling from inventory is nice.
Jim Rogers
Title: Re: Today's happy customer
Post by: richhiway on January 27, 2019, 04:26:56 PM
Nice wide shelves!
Title: Re: Today's happy customer
Post by: terrifictimbersllc on January 27, 2019, 05:16:09 PM
I'll say!   Skip over this sawmill work and drive off with your lumber in the back of your SUV.  8) 8) 8)
Title: Re: Today's happy customer
Post by: Jim_Rogers on February 07, 2019, 03:59:24 PM
Today's happy customer stopped buy to pick up 8 hemlock "cookies" I cut yesterday. See was nice and is going to make some hanging shelves out of them.


(http://forestryforum.com/gallery/albums/userpics/10095/20190207_151929.jpg?easyrotate_cache=1549573136)
 

Jim Rogers
Title: Re: Today's happy customer
Post by: Magicman on February 07, 2019, 05:32:31 PM
Happy customers are generally repeat customers.  8)
Title: Re: Today's happy customer
Post by: thecfarm on February 07, 2019, 09:28:27 PM
You are doing good.
Wait until they show thier friends what I bought!!!
Title: Re: Today's happy customer
Post by: Dad2FourWI on February 07, 2019, 10:51:51 PM
Nice! Happy customers come back!

Are those 1x18x7' white pine dried in any way???

We are getting more and more demand for kiln dried lumber.... this years project is to build two large solar kilns!!!  ;D

Thanks,
-Dad2FourWI

Title: Re: Today's happy customer
Post by: Brad_bb on February 07, 2019, 11:17:16 PM
Did she get milk with those cookies?

She looked happy.  Hope she doesn't get unhappy when they check?
Title: Re: Today's happy customer
Post by: Jim_Rogers on February 08, 2019, 09:46:31 AM
Are those 1x18x7' white pine dried in any way???

Thanks,
-Dad2FourWI
nope not kiln dried at all fresh cut but from an old dead standing pine.
Jim Rogers
Title: Re: Today's happy customer
Post by: Dad2FourWI on February 08, 2019, 11:18:30 AM
Quote
nope not kiln dried at all fresh cut but from an old dead standing pine.
Thanks Jim,

They looked so nice, I thought they might be dried!   ;D

Title: Re: Today's happy customer
Post by: Crossroads on February 08, 2019, 06:40:56 PM
I like happy customers 😁
Title: Re: Today's happy customer
Post by: Jim_Rogers on February 09, 2019, 12:43:55 PM
Today's happy customer came over to pick up a 5' piece of red oak for a shelf. When she saw (in person) the one she picked out from facebook marketplace, she decided it was too thick at 1 7/8". So I found her a piece 1 1/2" thick.
She took that:


(http://forestryforum.com/gallery/albums/userpics/10095/20190209_110728.jpg?easyrotate_cache=1549734205)
 

Jim Rogers
Title: Re: Today's happy customer
Post by: Jim_Rogers on February 15, 2019, 11:48:46 AM
I had a bunch of left over 1" boards from the standing dead pine that I saw up to make some 1x18's for another order.
These leftovers had blue stain, rot, and some bug holes.
A lady stopped by to look at the 1x18's that were 7' long and leftovers from the order pieces.
She saw these low grade leftover boards and wanted them.
She wanted one natural edge and 10" wide.
So I cut some for her and I cut some extras in case she didn't like the quality of the pieces I picked out for her.
She loved them.
And we put them on her roof of her SUV to haul them home to make shelves .


(http://forestryforum.com/gallery/albums/userpics/10095/20190212_113546.jpg?easyrotate_cache=1550249253)
 

Jim Rogers
Title: Re: Today's happy customer
Post by: YellowHammer on February 15, 2019, 11:53:41 AM
Nice!
Title: Re: Today's happy customer
Post by: Jim_Rogers on February 15, 2019, 01:13:23 PM
Just in case she didn't like the ones I selected I made at least three more 16' long or so.
after she left we cut these in half and through them into the slab pile.
During lunch today, she texted me that she wants three more 6' long, to match.
I guess after it stops raining here, I'll be digging through the slab pile for the leftovers again.

Jim Rogers
Title: Re: Today's happy customer
Post by: Jim_Rogers on February 16, 2019, 02:58:46 PM
I'll be digging through the slab pile for the leftovers again.

Jim Rogers
I found three or four pieces that will work for her. Hopefully she'll be done as I don't think I can match them again.
Title: Re: Today's happy customer
Post by: Jim_Rogers on February 16, 2019, 03:08:00 PM
Today's first happy customer was a lady named Linda who came over to pick up some hemlock cookies I cut for her project. Thanks Linda

(http://forestryforum.com/gallery/albums/userpics/10095/20190211_160126.jpg?easyrotate_cache=1550347265)


Today's second happy customer came over with a 4" thick piece of Teak he wanted cut in half.

here he is checking the thickness with a piece he had on hand:

(http://forestryforum.com/gallery/albums/userpics/10095/20190216_105144.jpg?easyrotate_cache=1550347304)
 

Next is cutting the piece:

(http://forestryforum.com/gallery/albums/userpics/10095/20190216_105453.jpg?easyrotate_cache=1550347303)
 sorry about the shadow....

Next is the finished two pieces.

(http://forestryforum.com/gallery/albums/userpics/10095/20190216_105733.jpg?easyrotate_cache=1550347303)
 

I think this maybe the first time I cut Teak.

The third happy customer got his white pine posts:

(http://forestryforum.com/gallery/albums/userpics/10095/20190216_123927.jpg?easyrotate_cache=1550344905)
 

It was a busy morning at the mill yard.
He came in just as I was picking myself up from slipping and falling on the icy path to the house.
I thought I might have had to call out for help to get up. It wasn't fun at all.


Jim Rogers
Title: Re: Today's happy customer
Post by: richhiway on February 16, 2019, 03:34:06 PM
Looks like you are busy but be careful! Hope you are O.K.
Title: Re: Today's happy customer
Post by: Resonator on February 16, 2019, 04:03:32 PM

I was going to suggest getting a pair of traction soles, but I see you already did (in another thread).
Title: Re: Today's happy customer
Post by: Magicman on February 16, 2019, 04:08:31 PM
Jim just posted this less than 24 hours ago. :o  Boot cleats in Health and Safety (http://forestryforum.com/board/index.php?topic=105139.msg1636510#msg1636510)
Title: Re: Today's happy customer
Post by: Jim_Rogers on February 16, 2019, 04:20:42 PM
Jim just posted this less than 24 hours ago. :o  Boot cleats in Health and Safety (http://forestryforum.com/board/index.php?topic=105139.msg1636510#msg1636510)
Yes but U can't wear them into the house or bathroom.
Jim Rogers
Title: Re: Today's happy customer
Post by: Magicman on February 16, 2019, 05:54:42 PM
I'm just ribbing ya.  :D

In October, I busted my butt log big time in Colorado.....twice!!  :-X
Title: Re: Today's happy customer
Post by: AZ_builder on February 16, 2019, 06:18:59 PM
Jim, the customer with the teak, what do you charge for a small mill job like that? There isnít many Mills in my area and Iíve never had anything done (I chainsaw mill) I do have small jobs like that Iíd like to have done. Just curious. Thanks.
Title: Re: Today's happy customer
Post by: Crossroads on February 16, 2019, 10:29:04 PM
This will be a fun thread.... I hope your okay after the fall
Title: Re: Today's happy customer
Post by: DPatton on February 17, 2019, 07:08:58 AM
Jim,

You need an outhouse at your mill site so you donít have to take your cleats off. ;)


(http://forestryforum.com/gallery/albums/userpics/43417/64A6F006-644C-4BF8-B4A8-7EDFA771F328.jpeg?easyrotate_cache=1540152808)
Title: Re: Today's happy customer
Post by: Jim_Rogers on February 17, 2019, 07:57:12 AM
Jim, the customer with the teak, what do you charge for a small mill job like that? There isnít many Mills in my area and Iíve never had anything done (I chainsaw mill) I do have small jobs like that Iíd like to have done. Just curious. Thanks.
by the hour. he expected to pay me for a full hour at my previous rate of $75 but as it only took me 6 minutes, four of which we were talking about what he wanted, I only charged him $20
Jim Rogers
Title: Re: Today's happy customer
Post by: Jim_Rogers on February 17, 2019, 08:01:14 AM
As we mentioned in the other thread, it's easier to just swap boots then to take the cleats on and off a set of boots. And I did that.
To put the cleats on it is easier to do it with the boots off.
And an outhouse at the mill will most likely be coming soon.
Jim Rogers
Title: Re: Today's happy customer
Post by: thecfarm on February 17, 2019, 08:13:21 AM
Another member will ship one to you.  :D
All looks good. I even have ice issue around here. ::)  Some are my own doing,as I suppose yours might be. I drive the tractor in the same place and it packs down the snow. Than things melt a little and the grooves fiil in with water and freezes. But just packing it down makes it bad too.
Title: Re: Today's happy customer
Post by: Jim_Rogers on March 03, 2019, 05:39:24 AM
Yesterday's happy customer came over to pick up a single short piece of natural edge white pine board in the middle of a snow storm.
It was 1 inch by 10 inch by 18 inches for a sign over his natural edge home bar.

(http://forestryforum.com/gallery/albums/userpics/10095/20190302_135452.jpg?easyrotate_cache=1551609357)
 
 Thanks Mark
Jim Rogers
ps the white dots on his jacket were falling snow flakes 
Title: Re: Today's happy customer
Post by: Jim_Rogers on March 09, 2019, 05:02:24 PM
Today's happy customer came buy to pick up a piece of oak for a mantle. It is in their truck 4x8x61 1/2".
They were happy and gave me a very nice tip.


(http://forestryforum.com/gallery/albums/userpics/10095/20190309_155426.jpg?easyrotate_cache=1552168845)
 

I cut a second mantle from the same log for another customer.
4x8x6' with a natural edge.

He should be here Monday to pick it up.

Jim Rogers
Title: Re: Today's happy customer
Post by: Magicman on March 09, 2019, 05:05:20 PM
I believe "happy" because all of your customers are smiling.  :)
Title: Re: Today's happy customer
Post by: Jim_Rogers on March 09, 2019, 05:06:41 PM
I do usually ask them to give me a thumb's up if they are happy.

Jim Rogers
Title: Re: Today's happy customer
Post by: Woodpecker52 on March 09, 2019, 07:10:54 PM
Better for you to slip than the customer :o
Title: Re: Today's happy customer
Post by: Crossroads on March 11, 2019, 12:25:22 AM
😁👍🏻
Title: Re: Today's happy customer
Post by: Jim_Rogers on March 12, 2019, 02:37:30 PM
Today's happy customer got into his truck and was driving away when I remembered I needed a snap shot.
Well, anyway he got a 4" thick x 10" wide by 6' long one natural edge red oak mantle, fresh cut green.

He was happy once he understood what a natural edge was, as he couldn't figure it out over the phone or even with a texted picture of his piece.


(http://forestryforum.com/gallery/albums/userpics/10095/20190312_102741.jpg?easyrotate_cache=1552415569)
 

And I have to say, yesterday's customers where not too happy. The wanted something that I didn't have. But I told them they could most likely get it from A&P sawmill in NH. And to call Pete Drouin and ask him first before they drove up there to see him.
They said they were going to try some more local places to see if they could find what they wanted.
They wanted some dry white pine 2x10x12s that were still white as fresh sawn. I told them that most likely they could find dry wood but it difficult to say if it is still white as fresh sawn wood.

Jim Rogers
Title: Re: Today's happy customer
Post by: WV Sawmiller on March 12, 2019, 03:01:31 PM
Jim,

   My white pine tends to turn a little yellow or reddish when it dries. I never learned the trick of keeping it white during the drying process. If you learn how to do that let me know how. 
Title: Re: Today's happy customer
Post by: Mossy Chariot on March 12, 2019, 05:26:20 PM
 Hey Jim - Thatís a pretty short mantle!!!!   :D :D  :D
Title: Re: Today's happy customer
Post by: Jim_Rogers on March 12, 2019, 05:36:49 PM
Hey Jim - Thatís a pretty short mantle!!!!   :D :D  :D
typo of course
Title: Re: Today's happy customer
Post by: Peter Drouin on March 12, 2019, 09:02:01 PM
Well, Pete only has 1"x 10 x12' in w Pine. All the 2" and up is in Hemlock.  ;D

Hi Jim,  smiley_wavy
Title: Re: Today's happy customer
Post by: AZ_builder on March 12, 2019, 09:24:22 PM
Jim, I love the happy customers! I notice your only posting the happy ones? I would hope all your customers are happy but is this all the business you get? Or are there other customers that donít make it to this post? Only reason Iím asking, you donít have daily happy customers. Do you have daily business? Sorry for all the questions, Iím just trying to see how sawmilling and income work.
Title: Re: Today's happy customer
Post by: Jim_Rogers on March 13, 2019, 09:23:33 AM
I notice your only posting the happy ones? I would hope all your customers are happy but is this all the business you get?
No there are other customers sometimes.

Quote
Do you have daily business?
No not every day. But many come on weekends.
Since last May I have been listing different pieces of wood on Facebook market place for sale. Many of these happy customers are market place sales. Some of them are people who call up and ask if I can cut some thing for them and if I can I usually do.
Current stats are 135 pieces of lumber sold with a gross of over $2400 just through marketplace since June 19th, 2018
I currently have 38 pieces of white pine and 18 pieces of red oak listed for sale on marketplace.
I am happy with the cash flow from marketplace sales.
And what is also happening is that they call or text me, that "this stuff is great, but can you do this for me instead?"
So, not only am I selling the stuff I have listed but I get custom orders for other stuff as well.
Jim Rogers
Title: Re: Today's happy customer
Post by: Jim_Rogers on March 15, 2019, 02:39:53 PM
Today's happy customer called and said he'd be right over. I told him I'd be going out to lunch soon and he said he'd be there long before lunchtime. He showed up at 1:30pm But he got two 1x6's for making bird houses. Thanks August.


(http://forestryforum.com/gallery/albums/userpics/10095/20190315_133334.jpg?easyrotate_cache=1552675101)
 

And as some of you want to know about other customers. I got a call from a boat builder wanting a 22' piece of white oak for a keel. I had to turn him down, no white oak here that long or that good.

Jim Rogers
Title: Re: Today's happy customer
Post by: Old Greenhorn on March 15, 2019, 07:33:42 PM
What dimensions did he want that white oak? I have a few that can come down, but I suppose he wanted dried anyway. Not sure how I would get it up to you though, and I am not quite sure where you are in MA.
Title: Re: Today's happy customer
Post by: doc henderson on March 15, 2019, 07:54:17 PM
Jim, I am not seeing the thumbs up but he looks like he is on a mission! :D
Title: Re: Today's happy customer
Post by: Jim_Rogers on March 16, 2019, 01:57:23 PM
What dimensions did he want that white oak?
I didn't write anything down after he said 22' in length, so I don't know or remember.
Jim Rogers
Title: Re: Today's happy customer
Post by: Jim_Rogers on March 16, 2019, 01:59:57 PM
Today's happy customers were Warren and his wife Nancy who came down from ME to pick up some very nice clear pine boards that I had for sale. All 1" thick and various widths from 8" to 20" wide, most were 12' long. Thanks Warren and Nancy.


(http://forestryforum.com/gallery/albums/userpics/10095/20190316_095725.jpg?easyrotate_cache=1552759113)
 
Nancy is giving me the thumbs up but you can barely see it because she still had her gloves on.
Warren was busy counting out the money.

Jim Rogers
Title: Re: Today's happy customer
Post by: WV Sawmiller on March 16, 2019, 07:01:54 PM
   Forget Nancy - keep your eye on warren. :D :D
Title: Re: Today's happy customer
Post by: richhiway on March 17, 2019, 05:22:54 PM
that is a pretty long ride for some pine. even if it was clear!
Title: Re: Today's happy customer
Post by: Oliver05262 on March 17, 2019, 08:56:23 PM
Folks will travel sometimes just for the enjoyment of the journey. 
 A couple of years ago, I decided to clean some "stuff" out of the back of the shed. There was an old stone boat that I got at an auction for $10 that I hadn't used for 20 years. It even had character with one busted board in the middle, so you had to just put rocks there that couldn't roll out. It did have a good steel front end. I put it on Craig's for $20, thinking I'd have some room to dicker.
 Several days later a gentleman called me about it from way up in Eden. Beautiful country, but it is quite a ways from me. He said he wanted it, and would mail me a check. That he did, and I called him and said I would hold the stone boat until he could come. 
 Quite a while went by, but he eventually called me and said could he come down on such-and-such a date? Sure thing, I'll have coffee on if you want. The man and his Brother-in-Law arrived in a short box F150, and after we visited, he decided we could load it up. Ten foot stone boat, plus 18-20" of steel on the front. By now, the BIL was trying not to burst out laughing. I didn't know what that was about, but it was finally decided I should cut the front off, and he would just take that home. Probably $20 was still less than it would cost to make that 30" wide, upturned piece of 3/8" plate with a rod welded around the edge for reinforcement, even if you had the steel already. I asked it he wanted the wood to take home for the stove, but he said no, so that got put on my wood pile. Splitting it up to fit my stove door reminded me why nobody wanted to have Elm firewood if they could get anything else.
 Before they left, the BIL couldn't hold it in any linger. Told me that my customer got a speeding ticket on the way down, somewhere in Londonderry or Winhall. 
That will be a cherished thing, that stoneboat. He does enjoy his horses, though.
I suspect he came all the way down on Rt 100 to Londonderry, then west to Manchester and south on 7. Scenic ride, but 150-160 miles any way you cut it.
Title: Re: Today's happy customer
Post by: Jim_Rogers on March 21, 2019, 05:23:17 PM
Yesterday, during the bright sun shine I had a visitor from "the dark side":


(http://forestryforum.com/gallery/albums/userpics/10095/20190320_121601.jpg?easyrotate_cache=1553202972)
 

He didn't stay long because the "force" was strong in me.

Later on I had a happy customer who came over to pick up one piece of round edge pine.


(http://forestryforum.com/gallery/albums/userpics/10095/20190320_162751.jpg?easyrotate_cache=1553203275)
 

Today's happy customer was from a towing company in Worcester, MA who got some planks to fix their low bed.


(http://forestryforum.com/gallery/albums/userpics/10095/20190321_141829.jpg?easyrotate_cache=1553203275)
 

Jim Rogers
Title: Re: Today's happy customer
Post by: Jim_Rogers on March 23, 2019, 04:51:03 PM
Today's two happy customers drove up from the Brox, NY to pick up a 2" piece of clear white pine for a vanity top and other projects. They also got a 1" piece of clear white pine with one natural edge for shelving. And a 4' piece of pine for a coffee table top.

Thanks Kiana.


(http://forestryforum.com/gallery/albums/userpics/10095/20190323_155230.jpg?easyrotate_cache=1553374060)
 
(http://forestryforum.com/gallery/albums/userpics/10095/20190222_151851~0.jpg?easyrotate_cache=1553374111)
 
(http://forestryforum.com/gallery/albums/userpics/10095/20190220_151105.jpg?easyrotate_cache=1553374151)
 
They saw what the wanted on Facebook marketplace and made an appointment to pick them up. I had to cut them back to fit in the short car. But they were happy and said they'd send me a picture of everything when they have them done.
Jim Rogers
Title: Re: Today's happy customer
Post by: Old Greenhorn on March 23, 2019, 05:03:42 PM
Holy cow! They must have driven past 200 saw mills to get to yours!
Title: Re: Today's happy customer
Post by: Bruno of NH on March 23, 2019, 05:27:28 PM
Jim has great service that's why they made the trip
Title: Re: Today's happy customer
Post by: thecfarm on March 28, 2019, 09:05:43 AM
Facebook is working well for you!!! ;D
Title: Re: Today's happy customer
Post by: Jim_Rogers on March 28, 2019, 09:36:33 AM
Yes it is Cfarm. I have sold over 150 pieces of lumber since June 28th through that method.
I'm very happy with it.
Jim Rogers

PS. I had another unhappy customer who called and wanted some 2x10's or 2x12's dry. I didn't have any of that.
Title: Re: Today's happy customer
Post by: Brandon1986 on April 04, 2019, 12:24:19 PM
Scrolling through your pictures... most people in your area don't believe in real pickups do they?  I saw 1 half ton Chevy and a 1 ton Ford.... Oh and the KW.. I don't know why this strikes me as amusing.  I guess where I live most everyone drives at least a half ton platform of some type or another.. Not many people are trying to cram 1x18'x7' boards in their cross over  :D :D
Title: Re: Today's happy customer
Post by: Jim_Rogers on April 04, 2019, 02:20:33 PM
Today's happy customer was a couple of workers from a towing company that came over to pick up some 6x12x4' oak pieces, some 6x6x4 oak blocks and some 4x6x4 blocking for them to use to move a D6 bulldozer next week.
I was the happy camper as they brought a nice check to me.


(http://forestryforum.com/gallery/albums/userpics/10095/20190404_112741.jpg?easyrotate_cache=1554401870)
 
(http://forestryforum.com/gallery/albums/userpics/10095/20190404_114001.jpg?easyrotate_cache=1554401868)
 
(http://forestryforum.com/gallery/albums/userpics/10095/20190404_113323.jpg?easyrotate_cache=1554401868)
 

I have to make the same order for another heavy hauling/towing company as well.
I'm not looking forward to wrestling with more 6x12s. I estimated that they weighed 138 lbs each.

Jim Rogers
PS really nice new ramp truck, and the driver backed it all the way in first try.
Title: Re: Today's happy customer
Post by: Magicman on April 04, 2019, 04:08:26 PM
I am happy to see your happiness Jim!!
Title: Re: Today's happy customer
Post by: mart on April 11, 2019, 12:44:43 AM
Love to see happy customers. I had one yesterday and today. I cut some 2.5" thick cottonwood sideboards for a guy's dump truck last year. He just had to have them right away. Never came back for them. I put them on Facebook marketplace and a guy scooped up two of them for making workbench tops.

A few days ago cleaning up my log yard I grabbed a birch out of a group of logs that had been around for a couple of years. They were some of those I was going to get to but kept putting it off. After awhile I decided to let them go a while and see if they would spalt. I cut five nice spalted birch, two inch, live edge slabs and a gentleman just left with two of them. He was thrilled to get them. I've got three more logs from the same group. I better get them on the mill.

Keep the pictures coming. I enjoying seeing that happy faces.
Title: Re: Today's happy customer
Post by: WDH on April 11, 2019, 07:48:10 AM
Jim,

Which section on Facebook marketplace do you post in?
Title: Re: Today's happy customer
Post by: Jim_Rogers on April 11, 2019, 07:50:18 AM
miscellaneous  but Bruno uses garage sales
Title: Re: Today's happy customer
Post by: Stephen1 on April 11, 2019, 08:44:42 AM
great work Jim and it is great cashflow.
Title: Re: Today's happy customer
Post by: Jim_Rogers on April 11, 2019, 11:45:03 AM
Today's happy customer got away before I could get a snap shot.

I got a bunch of 1x boards for his shed project.

Jim Rogers
Edit:
I went over to his place the next day and got some shots of it in place:

(http://forestryforum.com/gallery/albums/userpics/10095/20190412_113846.jpg?easyrotate_cache=1555337041)
 
(http://forestryforum.com/gallery/albums/userpics/10095/20190412_113842.jpg?easyrotate_cache=1555337041)
 
Title: Re: Today's happy customer
Post by: Jim_Rogers on April 14, 2019, 01:06:54 PM
Today's happy customer was a returning customer who wanted a 2" thick piece of red oak to make a table top to go onto a set of singer sewing machine legs. He and his wife picked out a nice one. Thanks Tim:


(http://forestryforum.com/gallery/albums/userpics/10095/20190414_112505.jpg?easyrotate_cache=1555261593)
 

Jim Rogers
Title: Re: Today's happy customer
Post by: Bruno of NH on April 14, 2019, 01:10:50 PM
I use market place and the local group yard sales
Title: Re: Today's happy customer
Post by: thecfarm on April 14, 2019, 02:08:26 PM
I've been planing on doing that too. I think I have 2 stands,one is a white.
Title: Re: Today's happy customer
Post by: Darrel on April 14, 2019, 09:04:24 PM
This may be a bit off topic, but let me tell you about White sewing machines and one machine in particular. The house my family lived in when I was a small child was in California's Motherload and built during the gold rush. The bathroom was huge, and the only things in there were the toilet and this sewing machine and on the wall directly across from the machine hung the tp roll.  This setup was convenient to this little boy because it was fun to run the tp through the sewing machine, just get the paper started and treadle like mad.  The tp only needed occasional guidance. During one of these occasions, the last one as I recall, my right index finger found itself being sewn to a strip of toilet paper. 
Title: Re: Today's happy customer
Post by: LeeB on April 15, 2019, 01:31:49 AM
I suppose that would make for an unhappy customer. Yes somewhat off topic and somewhat related.  :D
Title: Re: Today's happy customer
Post by: thecfarm on April 15, 2019, 07:59:17 AM
More off topic. ;D
Brenda bought a White treadle sewing machine at an antique store. She had some question about it and called up White about it. They sent her a copied manual for it!! I was shocked and at no cost. Must of been 50 pages. Very good customer service.
Title: Re: Today's happy customer
Post by: Jim_Rogers on April 15, 2019, 10:08:50 AM
Saturday morning on my way to CT I stopped by one of my customer's and saw his stack of quarter sawn white pine, that I showed you before.
I thought he did a good job of stacking it:


(http://forestryforum.com/gallery/albums/userpics/10095/20190413_083428.jpg?easyrotate_cache=1555337305)
 

Jim Rogers
Title: Re: Today's happy customer
Post by: doc henderson on April 15, 2019, 09:27:14 PM
i know about PSI, what is the PRB... pounds per round bucket?  it does look nice i just hope no kids are playing on, around or under the stack! :-\   :)
Title: Re: Today's happy customer
Post by: WDH on April 15, 2019, 09:35:26 PM
Never seen a plastic bucket lumber foundation before. 
Title: Re: Today's happy customer
Post by: Darrel on April 15, 2019, 09:40:06 PM
Neither have I. 
Title: Re: Today's happy customer
Post by: YellowHammer on April 16, 2019, 06:55:18 AM
I'd at least paint the buckets all the same color.  :D :D
Title: Re: Today's happy customer
Post by: doc henderson on April 16, 2019, 09:23:46 AM
At least he has a pot to pith in.  but they are upside down.   :D  I think he did follow directions and get the load up off the ground.  As long as the buckets are stable on the ground, and therefore do not break, should be good.  If a side stress cracks a bucket it might fall.  We are just having a little fun, and prob. a little jealous since we never thought of it!


:o   :D
Title: Re: Today's happy customer
Post by: goose63 on April 16, 2019, 10:29:43 AM
Saturday morning on my way to CT I stopped by one of my customer's and saw his stack of quarter sawn white pine, that I showed you before.
I thought he did a good job of stacking it:


(http://forestryforum.com/gallery/albums/userpics/10095/20190413_083428.jpg?easyrotate_cache=1555337305)
 

Jim Rogers
Hay I need some buckets 3 went through the snow blower last Friday :o
Title: Re: Today's happy customer
Post by: thechknhwk on April 16, 2019, 12:08:51 PM
Maybe the buckets are full of concrete
Title: Re: Today's happy customer
Post by: DPatton on April 16, 2019, 07:22:54 PM
 :D :D :D One of my favorite safety questions to ask on the jobsite. ďIs that an OSHA rated bucket your standing on?Ē ;D
Title: Re: Today's happy customer
Post by: Jim_Rogers on April 22, 2019, 02:13:03 PM
Friday's happy camper (not customer) was me, as my customer showed up and picked up all his trailer decking that I have been storing here for over a month.
He was/is a good customer and I didn't charge him anything for storage as he paid his bill when I asked him for the money.


(http://forestryforum.com/gallery/albums/userpics/10095/20190419_105604.jpg?easyrotate_cache=1555956478)
 
(http://forestryforum.com/gallery/albums/userpics/10095/20190419_105616.jpg?easyrotate_cache=1555956478)
 

Jim Rogers

PS Saturday's happy customer showed up to pick up all his Norway maple but it was pouring rain soon after he got here and I didn't get a picture of the load on his landscaping trailer.

I made him haul out the two short trunks of the tree as he didn't want to pay extra to mill the short ones. And after he saw the size of the pile of lumber he was getting he figured he didn't need them after all.


(http://forestryforum.com/gallery/albums/userpics/10095/20190417_130655.jpg?easyrotate_cache=1555956679)
 
Title: Re: Today's happy customer
Post by: Jim_Rogers on April 25, 2019, 04:56:08 PM
Today's happy customer brought me a very small diameter branch from a maple tree.
I did the best I could but only got a few 1x4's out of it.
He was happy as the last sawmill he talked to about doing it told him that they were 4 to 6 months out on orders.

Not the best stuff or the smallest that I've cut this week:


(http://forestryforum.com/gallery/albums/userpics/10095/20190425_162515.jpg?easyrotate_cache=1556225689)
 

And he was so happy he gave me a good tip. Thanks Andrew.

Jim Rogers
Title: Re: Today's happy customer
Post by: Stephen1 on April 29, 2019, 08:41:43 PM

(http://forestryforum.com/gallery/albums/userpics/13648/IMG_2886.JPG?easyrotate_cache=1556584739)
 
This is my first Happy customer. I dried his Sugar Maple slabs in the IDRY vacuum kiln he had chainsaw milled. 4/4 amd 6/4 all dried in 9 days. 
Title: Re: Today's happy customer
Post by: richhiway on April 29, 2019, 09:25:22 PM
Nice Job! Was there much cracking or warping? 
Title: Re: Today's happy customer
Post by: Stephen1 on April 29, 2019, 11:31:42 PM
Like I said a happy customer. The wood came out beautiful. Very little cracking or movement. I was quite happy to see the colour was the same going in and out. 
Title: Re: Today's happy customer
Post by: Jim_Rogers on April 30, 2019, 10:13:35 AM
Today's happy customer wasn't too happy. He wanted me to cut some 3/16" strips from a piece of air dried cherry. Then he wanted them to be 1/8" strips. I did the best I could but I didn't finish the job, as he didn't like the smoothness of the lumber from my fresh sharp blade. I suggested he take his lumber to a cabinet shop and get then to cut his strips on a table saw and not a rough cut sawmill.


(http://forestryforum.com/gallery/albums/userpics/10095/20190430_091216.jpg?easyrotate_cache=1556633494)
 

He wanted to bend these strips around a form into a circle to make a tennis racket. And he didn't want to steam or wet the lumber.

Jim Rogers
Title: Re: Today's happy customer
Post by: hacknchop on April 30, 2019, 11:08:06 AM
You did your best and he should appreciate it , what is it they say about pleasing everybody ? Thanks for sharing and I'm looking forward to the next "happy customer" . 
Title: Re: Today's happy customer
Post by: Stephen1 on April 30, 2019, 11:20:00 AM
I guess you canít please everyone. He was asking the wrong tool to do the job. 
Title: Re: Today's happy customer
Post by: Old Greenhorn on April 30, 2019, 01:10:41 PM
Today's happy customer wasn't too happy. He wanted me to cut some 3/16" strips from a piece of air dried cherry. Then he wanted them to be 1/8" strips. 

He wanted to bend these strips around a form into a circle to make a tennis racket. And he didn't want to steam or wet the lumber.

Jim Rogers
Did he expect you to cut the 3/16 strips down to 1/8 or just change his mind on the thickness he wanted?
 Some folks would complain even if you hung them with a brand new rope. ;D

Title: Re: Today's happy customer
Post by: Jim_Rogers on April 30, 2019, 01:35:52 PM
Did he expect you to cut the 3/16 strips down to 1/8 or just change his mind on the thickness he wanted?

He changed his mind. I was prepared to cut them 3/16" as I had printed out a scale of dimensions for my mill to leave a 1 1/8" strip at the clamp on the bottom.
I had it on my scale clipboard ready when he got here.
Then after cutting a couple 3/16" thick he decided he wanted 1/8".
Then he started talking 3 millimeters. I told him my mill didn't have a millimeter scale or a 32nd scale on it.
As was said, he picked the wrong machine for the job.
Jim Rogers
PS. I gave him the phone number of the guy who runs the cabinet shop across the street for him to call him and make an appointment to have his lumber ripped on his table saw with a thin kerf blade.
Title: Re: Today's happy customer
Post by: Old Greenhorn on April 30, 2019, 03:14:53 PM
I suspect that if he doesn't steam or soak those splits before bending, whatever he makes up will not last long. The fibers need to be soft to comply and take a new set. When I did prototype machine design work I used to get similar customers. They sort of knew what they wanted, then they told us how to make it, and weren't happy with what they got, so they blamed it on us and refused to pay what was agreed. After a few of those we started to put qualifiers on the agreement before we began work. It's a tricky balance until there is some trust between the customer and the supplier/shop.
 You can't win them all, especially with one hand tied behind your back.
Title: Re: Today's happy customer
Post by: Planman1954 on April 30, 2019, 06:07:29 PM
Tell him to go jump in the lake! ....along with the strips. Thatís what I did with some wood I wanted to bend. I let them soak overnight, and they bent the next day fairly well.
Title: Re: Today's happy customer
Post by: terrifictimbersllc on May 01, 2019, 03:33:37 AM
Then he started talking 3 millimeters. I told him my mill didn't have a millimeter scale or a 32nd scale on it.
:D :D

Accuset II can do millimeters.  It can also do other languages.  I was showing off once to a customer and put it into Polish.   Then it took me 15 minutes to figure out how to get back as I couldn't read anything. :D
Title: Re: Today's happy customer
Post by: YellowHammer on May 01, 2019, 07:09:01 AM
You did great for trying.  The customer was asking for cabinet work from a sawmill.  Sometimes the best way to have a happy customer is to do a Nancy Reagan.

Title: Re: Today's happy customer
Post by: Andries on May 01, 2019, 08:59:18 AM
Hey YH, for the Foreign and Glaciated on the FF . . . . .
I've heard of doing a Barbara Bush "just say NO to drugs/whatever".
What did Nancy Reagan do to handle the 'born to be unhappy' goofs in the world?
Title: Re: Today's happy customer
Post by: YellowHammer on May 01, 2019, 02:09:30 PM
@Andries (http://forestryforum.com/board/index.php?action=profile;u=9307)  
Oops, you got me, I got my presidential wives messed up. :D :D :D

Sometimes the best way to have a happy customer is to do a Nancy Reagan.  Barbara Bush
Oh, the heck with it, sometimes the best way to have a happy customer is to just say "Roll Tide!"

Title: Re: Today's happy customer
Post by: RichTired on May 01, 2019, 02:17:17 PM
YY, you were correct.
Nancy Reagan did say it:
"She championed recreational drug prevention (https://en.m.wikipedia.org/wiki/Recreational_drug_use) causes when she founded the "Just Say No (https://en.m.wikipedia.org/wiki/Just_Say_No)" drug awareness campaign, which was considered her major initiative as First Lady as per Wikipedia.
Title: Re: Today's happy customer
Post by: Andries on May 01, 2019, 02:38:59 PM
My bad, 
That comes from texting while being navigator between Chicago and Rockford. 
We've been on the road for a month, brain fry, and mixed up the First Ladies. 
Title: Re: Today's happy customer
Post by: doc henderson on May 01, 2019, 02:45:04 PM
easy to confuse, both wonderful first ladies in my humble opinion.


usflag
Title: Re: Today's happy customer
Post by: Dana Stanley on May 04, 2019, 09:49:14 PM
Not sure if someone who doesn't even own a table saw can make a tennis racquet. 
Title: Re: Today's happy customer
Post by: gdaddy01 on May 05, 2019, 12:19:29 PM
good point
Title: Re: Today's happy customer
Post by: hersnsh#590 on May 08, 2019, 08:14:59 PM
We used to make white ash snowshoe frames.  We'd soak the blanks in water with Downey fabric softener, then put them in a heated pressure steamer with 25 psi pressure for  couple of hours. It was amazing how pliable the wood was, for  a few minutes until it cooled.

dale
Title: Re: Today's happy customer
Post by: WV Sawmiller on May 08, 2019, 09:20:50 PM
   I did not get his picture but he sent me one of what he did with the wood he got from me a year of so back.

(http://forestryforum.com/gallery/albums/userpics/38064/customer_walnut_rocking_chair.jpg?easyrotate_cache=1557364534)
 
He is a local doctor who is retiring very soon and says he is going to spend more time wood working so I have high hope for a boost in sales. He even brought his future, now actual SIL, over last year and he bought some odd pieces for wood turning and says they turned out well. Anyway the Doctor and his wife came and bought about 20 bf of lumber. He says he just needed a couple of pieces to make legs for a dining room table he plans to make with his leftovers from the above chair project. He decided he needed a piece of 4/4 for stock so he liked a 6' 1X8 then his wife remind him that would not be enough so he bought another. She is fast becoming one of my favorite people. They love to come look and I love to see how excited he is to show off the results of his work with my wood.
Title: Re: Today's happy customer
Post by: Jim_Rogers on May 09, 2019, 09:09:33 AM
Tuesday's happy customer came over just before it started raining again and picked up a 10' piece of bark on slab he needed for an outside balance beam project.
He got one but most of the bark was falling off and I mentioned it to him that it would but he got it anyway.


(http://forestryforum.com/gallery/albums/userpics/10095/20190507_162426.jpg?easyrotate_cache=1557407353)
 

Jim Rogers
Title: Re: Today's happy customer
Post by: Jim_Rogers on May 10, 2019, 01:47:29 PM
Today's first happy customer came by to pick up some trailer decking for a long drop frame trailer:


(http://forestryforum.com/gallery/albums/userpics/10095/20190510_130912.jpg?easyrotate_cache=1557509571)
 
He thought he couldn't back the truck up next to the pile, but when he started moving one plank, he soon moved the truck.

Jim Rogers
PS. Thanks Coady towing out of Lawrence, MA
Title: Re: Today's happy customer
Post by: Jim_Rogers on May 10, 2019, 05:19:47 PM
Today's second happy customer came over and got a 4" thick x 18" wide clear piece of lumber 12' long.
He's going to cut it in half and make 2-9" beams to hold up a roof for his outside cooking area.
Oh well once it leaves the yard they can do what they want with it.


(http://forestryforum.com/gallery/albums/userpics/10095/20190510_161610.jpg?easyrotate_cache=1557523158)
 

Jim Rogers
Title: Re: Today's happy customer
Post by: Jim_Rogers on May 16, 2019, 04:07:54 PM
Today's happy customer brought over a piece of cherry burl that he bought online from somewhere out west.
He wanted it sliced down the middle.
It took a bit to get the clamp to hold it but we got it and it came out like he wanted it:


(http://forestryforum.com/gallery/albums/userpics/10095/20190516_104640.jpg?easyrotate_cache=1558037184)
 
(http://forestryforum.com/gallery/albums/userpics/10095/20190516_104831.jpg?easyrotate_cache=1558037184)
 
He's going to make his wife either a coffee table or an end table from the best piece.
I hope she's happy.

Jim Rogers
Title: Re: Today's happy customer
Post by: WV Sawmiller on May 16, 2019, 05:38:17 PM
   Good job on the burl. I have cut a few and I always tell the customer they may just explode during the process and not to hold me responsible if they do. It is a fine line between not enough tension to hold them steady and overclamping and throwing shrapnel everywhere. It looks like he had several inches of good wood on the outsides to help hold it together. Anyway, burls are one of those breath holding exercises IMHO.
Title: Re: Today's happy customer
Post by: Jim_Rogers on June 03, 2019, 01:43:41 PM
Today's first happy customer came over to pick up a piece of eastern white pine that was 4"x18"x12' for an outdoor bench seat.


(http://forestryforum.com/gallery/albums/userpics/10095/20190603_113922.jpg?easyrotate_cache=1559583681)
 

Today's second happy customer came over to pick up a 2x4x5'. He stopped by last week when I was busy with someone else and asked me if I could cut him one. I said yes. He asked me how much would it cost. I told him $3 and he gave me 2. I really hope he never comes back.
Jim Rogers
Title: Re: Today's happy customer
Post by: samandothers on June 03, 2019, 09:03:05 PM
Today's second happy customer came over to pick up a 2x4x5'. He stopped by last week when I was busy with someone else and asked me if I could cut him one. I said yes. He asked me how much would it cost. I told him $3 and he gave me 2. I really hope he never comes back.
Jim Rogers

Would have been fun to take the 5' board and cut 20" off of it and handed it to him!  :snowball:
Title: Re: Today's happy customer
Post by: Peter Drouin on June 03, 2019, 09:09:08 PM
I would not put up with that for a second. I have customers try to get me to lower the price.
No way. Customers leave with no lumber unless they pay up.
Title: Re: Today's happy customer
Post by: doc henderson on June 03, 2019, 09:20:30 PM
if it was a scrap going in the fire pit, and he was a friend maybe, but if you had to crank up the mill and custom cut it, prob should have been 20 dollars.  i guess that is part of dealing with a cross section of humanity!  good luck!
Title: Re: Today's happy customer
Post by: Jim_Rogers on June 08, 2019, 10:11:21 AM
Today's happy customer came over to pick up some timbers for his timber frame shed project as well as some siding boards.
I took this snap shot just before he attached his red flag.


(http://forestryforum.com/gallery/albums/userpics/10095/20190608_095228.jpg?easyrotate_cache=1560003015)
 
On the truck is a 7x9x16' some 4x5s and some 3x5 brace stock. All eastern white pine.
Jim Rogers
Title: Re: Today's happy customer
Post by: Old Greenhorn on June 09, 2019, 04:09:16 PM
Well, I don't have a picture (I don't even have many customers because this isn't a job for me), but I milled some 2-3/4x10x16' top boards for a friends dump truck. As he pulled out I thought of the folks here and how many of you would like to have a customer like this. I was sanding a table in the yard when he came in, driving his 350 and pulling a trailer loaded with a mini-excavator. He backed up next to the planks, got out with a helper and loaded while we talked, he handed me the cash payment between boards and as soon as he had it secured, he was off. No muss no fuss. I  know he was happy, and I was happy too. His only comment was that he liked the spalting in that maple. :)
Title: Re: Today's happy customer
Post by: Jim_Rogers on June 10, 2019, 02:36:38 PM
Today's happy customer came over and picked up planks for two trailer decks. One for this trailer and one for another contract hauler he uses. He also got a stack of blocks. Thanks TJ heavy hauling.


(http://forestryforum.com/gallery/albums/userpics/10095/20190610_102943.jpg?easyrotate_cache=1560191746)
 


(http://forestryforum.com/gallery/albums/userpics/10095/20190610_104138.jpg?easyrotate_cache=1560191746)
 

Jim Rogers
Title: Re: Today's happy customer
Post by: Hilltop366 on June 10, 2019, 03:30:07 PM
Today's second happy customer came over to pick up a 2x4x5'. He stopped by last week when I was busy with someone else and asked me if I could cut him one. I said yes. He asked me how much would it cost. I told him $3 and he gave me 2. I really hope he never comes back.
Jim Rogers

Would have been fun to take the 5' board and cut 20" off of it and handed it to him!  :snowball:
Reminds me of my Grandfather, in the seventies he had a roadside stand where he sold vegetables, apples and eggs.
A guy a half a mile up the road was telling me that he stopped to get a dozen eggs but when he went to pay he was short 10 cents and said I'll pay you the 10 cents later so my grandfather says ok and handed him the eggs.

When the guy got home he looked and there were only 11 eggs, the guy has yet to figure out how he got the egg out of the carton without him seeing it.
Title: Re: Today's happy customer
Post by: Jim_Rogers on June 12, 2019, 05:58:05 PM
Today's happy customer came over from the next town to get some 4x4s and a 4x6 to practice cutting some timber framing joints.
thanks Glen:

(http://forestryforum.com/gallery/albums/userpics/10095/20190612_160805.jpg?easyrotate_cache=1560376668)
 

Jim Rogers
Title: Re: Today's happy customer
Post by: KenMac on June 16, 2019, 07:13:32 PM
My first customer is a coworker who picked  up a couple slabs of Red Oak. Hope he understands that it will crack and move as it dries!
(http://forestryforum.com/gallery/albums/userpics/51616/20190615_151244.jpg?easyrotate_cache=1560726771)
 
Title: Re: Today's happy customer
Post by: WV Sawmiller on June 16, 2019, 09:34:19 PM
   I took a load of assorted wood products to a large local flea market today and must have had 8-10 former and one in the works customer come by. One said he bought a small walnut crotch and sliced into 1/4 blanks for knife handle he makes and wanted to show me pictures of how it looked. Another couple have bought wide poplar (I had to get mules to pull the big logs) for a shed he built and said they were building a Fla room and were going to want some pine. I offered him another card but he said he had me on speed dial. Another reminded me I had been by January of last year and sawed a bunch of cedar, cherry and ash and said he was getting another load ready for me to come back. best of all he recently gave some of the wood to a friend sent him to me me as another customer who has been by and bought some and I visited him Wednesday and looked at several big RO logs he wants me to saw as soon as weather and our schedules mesh. One lady saw a crate of kids blocks like I made my grandson and suggested I could take the 3-4 inch cubes and paint from one to six dots on each face and sell them as "Yard Dice". I may try that too. It was a lot of fun visiting with old customers who are now friends and having them tell me how much they enjoyed the wood and sawing. That is worth way more than the cash.

  Then, of course, I had to have one knothead come by and want 6 tomato stakes (I had them bundled in stacks of a dozen but agreed to split a bundle for him as a favor) and wanted to reject any with a slight bend or a loose splinter or such then wanted me to tie them back into a neat bundle for him. I think he was about to ask me to take them to his car when he realized I had about reached the end of my rope. Oh well, there is one in every crowd I guess.
Title: Re: Today's happy customer
Post by: terrifictimbersllc on June 17, 2019, 07:27:23 PM
Good you were patient with him. He might be dealing with a vampire infestation.
Title: Re: Today's happy customer
Post by: WV Sawmiller on June 17, 2019, 08:24:07 PM
  A few more minutes and he'd have ended up with a (tomato) stake through the heart. :D He'd probably have checked it to make sure it was straight and no knots. >:(
Title: Re: Today's happy customer
Post by: Old Greenhorn on June 19, 2019, 09:55:37 AM
GEEZ! My own kids!
 So my 3rd job is for my Daughter and SIL, they want to build a flight of stairs off the back of their deck. I offered to make their lumber as they wanted it, told them "just give me a cut list of what you NEED" and I'll find you some nice hardwood.
 SO this morning my daughter texts me the list and one of the items is "Treads: 5 pcs 1x6x8' " so I text her back and ask if she does think 1" is a bit thin for an 8' long tread, perhaps I should cut them 1 1/2" ? She says, "oh no, they are actually going to be 4' long, we just figured 8 footers would be easier, we will cut them in half". ARRRGGGHHH! ;D :D
 So I explained how things work and now we are good. I am always looking for a way to use those 5' logs that find their way in.
 I suppose if I had the mill when they were growing up they would already know this so I don't count it as a failure on my part or theirs, but still.
 GEEZ, my own kids. :-[
Title: Re: Today's happy customer
Post by: WV Sawmiller on June 19, 2019, 10:02:43 AM
OG,

   Yeah, we all have those tales. I cut a special order of 3/4" X 6" X 16' poplar for a guy 85 miles away. When I asked him how he was going to transport it he said in his pick up. It had a 6-1/2' bed but when he opened the tailgate it made it 8'.  After I pointed out the problem hauling a 16'-6" load he decided to rent a 12' trailer from U-haul. I've read of the folks here who cut the customers 20' order only to have them saw it in half to fit on their 4X8 trailer. Or the guy wanting pine or poplar for a horse fence or posts in the ground. Keeps life interesting.
Title: Re: Today's happy customer
Post by: Old Greenhorn on June 19, 2019, 11:00:40 AM
Yes, I know. I have read SO many of those stories here which is why I just shook my head, put on my calm 'Dad Voice' and explained to her that she provides the cut list and as the sawyer I will decide how to best supply that. I might be more sensitive because I have spent a good part of the last 45 years having engineers try to tell me how to make the parts they design. I usually hand them my mic, get them in front of the machine, and say "here, show me". ;D
Title: Re: Today's happy customer
Post by: goose63 on June 19, 2019, 05:50:01 PM
Jon has a car body shop he asked if I had some slabs for a table in the brake room


(http://forestryforum.com/gallery/albums/userpics/33477/DSCN1345_28129.JPG?easyrotate_cache=1560979746)
 


(http://forestryforum.com/gallery/albums/userpics/33477/DSCN1343_28129.JPG?easyrotate_cache=1560979508)
 

Now I  should sell him pine toung and grove to do the wall with
Title: Re: Today's happy customer
Post by: WDH on June 19, 2019, 08:59:14 PM
Yes!
Title: Re: Today's happy customer
Post by: cbla on June 20, 2019, 08:32:09 AM
Nice!
Title: Re: Today's happy customer
Post by: Crusarius on June 20, 2019, 08:33:24 AM
That look sweet. definitely need an accent on the wall like a nice hickory vertical slat wainscot.
Title: Re: Today's happy customer
Post by: Jim_Rogers on June 29, 2019, 11:03:56 AM
Today's first happy customer came over after he called and asked if I was open today, and got some 1x6 pine boards to use on his fence repair project.
He told me that he used to get lumber from the mill in the next town over but they never answer their phone or return any phone calls. I guess that they have lots of other things to do.
He was happy with what he got.


(http://forestryforum.com/gallery/albums/userpics/10095/20190629_104157.jpg?easyrotate_cache=1561820616)
 

Jim Rogers
Title: Re: Today's happy customer
Post by: Jim_Rogers on July 02, 2019, 04:25:53 PM
Today's customer wasn't too happy. He called me, and asked if it was jrsawmill. I said yes.
He said he got my number from WM pro sawyer network.
I said ok.
He asked if I had a portable mill.
I said yes, but my truck is broke down and I don't have any way to haul the mill out to job sites.
I asked him where was he located?
He says Ventura.
I told him I was in MA, not CA.
Oh, he says, must be another jrsawmill out here.

I guess so.

Jim Rogers
Title: Re: Today's happy customer
Post by: WV Sawmiller on July 02, 2019, 04:30:42 PM
   I've started doing what I think the MagicMan does in cases like that and tell them "I will be glad to come saw it but the mileage is going to eat you up."
Title: Re: Today's happy customer
Post by: Jim_Rogers on July 02, 2019, 05:14:38 PM
He did ask me if I was planning a vacation to the west coast.

Jim Rogers
Title: Re: Today's happy customer
Post by: WDH on July 02, 2019, 08:42:35 PM
"Have Mill, Will Travel".
Title: Re: Today's happy customer
Post by: Magicman on July 02, 2019, 10:03:47 PM
I've started doing what I think the MagicMan does in cases like that
I have no limit.  move_it
Title: Re: Today's happy customer
Post by: Nomad on July 03, 2019, 06:29:53 AM
     For some reason I get calls from the Dallas, Tx area all the time.  I tell them I'll come do the job, but they'll be unhappy with my mileage charges.
Title: Re: Today's happy customer
Post by: Jim_Rogers on July 07, 2019, 10:55:18 AM
Today's happy customer was the same happy customer who came by yesterday.
Yesterday, he and his neighbor picked up a 7x7x12' post and several hundred bdft of siding lumber.
Today, he picked up the balance of his siding lumber:

(http://forestryforum.com/gallery/albums/userpics/10095/20190707_102600.jpg?easyrotate_cache=1562511144)
 
His truck bed is short and he doesn't like to haul 16' lumber/timbers in it. The neighbor's truck bed is 8' and they use his bed extension bracket thing on both trucks.
Only a few more timbers to do and this job will be done.
He's raising the timber frame (or part of it) on the 20th of this month.
Jim Rogers
Title: Re: Today's happy customer
Post by: jimparamedic on July 07, 2019, 02:51:30 PM
I like that hitch extender. I've not seen one before
 
Title: Re: Today's happy customer
Post by: Jim_Rogers on July 13, 2019, 03:14:22 PM
Today's first happy customer came by to pick up two timbers for his timber frame shed project.
His son came with him and was helping him to back up and not hit anything.


(http://forestryforum.com/gallery/albums/userpics/10095/20190713_100912.jpg?easyrotate_cache=1563045120)
 

My second happy customer came over today to pickup some 1by lumber I had sorted out of my pile to make a special project for an upcoming party.


(http://forestryforum.com/gallery/albums/userpics/10095/20190713_120952.jpg?easyrotate_cache=1563045202)
 

And he got a red flag too.

Jim Rogers
Title: Re: Today's happy customer
Post by: Jim_Rogers on July 17, 2019, 04:37:27 PM
Today's happy returning customer came over to pick up some timbers for his timber frame cart port that will have solar panels on the roof. On his truck rack is a 8x8x10 tie beam, a 6x8x16' post, and a 6x8x12' post.  What a time we had getting them up there.


(http://forestryforum.com/gallery/albums/userpics/10095/20190717_112419.jpg?easyrotate_cache=1563395824)
 

Jim Rogers
Title: Re: Today's happy customer
Post by: Brad_bb on July 17, 2019, 05:08:34 PM
Good thing they are pine!
Title: Re: Today's happy customer
Post by: Jim_Rogers on July 18, 2019, 09:15:13 AM
When I saw his truck rack, that the cross bar was round, I suggested that he get a piece of PVC pipe and cut it down the middle so we can put it back together around the cross bar and make it a rack roller. Held together with two hose clamps.
And able to slide left and right along the pipe rack.
He has just emailed me that he has made the rack roller.
My idea was to set one end of the timber on the rack roller and the other end is on my trailer on another movable roller and slide these timbers up onto his rack.
I will photo it next time he's here.
But I'll have to cut some more timbers for him, next.
Jim Rogers
Title: Re: Today's happy customer
Post by: Peter Drouin on July 18, 2019, 12:14:17 PM
I thought you had a tractor for that?
Title: Re: Today's happy customer
Post by: Jim_Rogers on July 18, 2019, 01:04:03 PM
I thought you had a tractor for that?
Engine died long time ago, never had the money to get it fixed, yet.
Jim Rogers
Title: Re: Today's happy customer
Post by: Jim_Rogers on July 19, 2019, 03:14:36 PM
Today's happy customer came over to get the balance of his order of timbers for his timber frame shed project.
Thanks Dan, and he brought his wife to supervise.


(http://forestryforum.com/gallery/albums/userpics/10095/20190719_135456.jpg?easyrotate_cache=1563563651)
 

Jim Rogers
Title: Re: Today's happy customer
Post by: Jim_Rogers on July 21, 2019, 10:21:20 AM
Today's happy customer admitted that he didn't plan his visit to the sawmill yard correctly. He said he should have brought his truck. He was right he should have brought his truck.
But we managed to get the 2 1/2" x 21" x 6' long pine slab into his car on the second try.


(http://forestryforum.com/gallery/albums/userpics/10095/20190721_093148.jpg?easyrotate_cache=1563718616)
 
No need for a flag on this one. But I did see it up against his right side door window, and suggested he lower the window or the first bump in the road would shift the piece and could break the window. He agreed and put it down.
Jim Rogers
Title: Re: Today's happy customer
Post by: Peter Drouin on July 21, 2019, 03:32:01 PM
 What some people will do.  :D :D
Title: Re: Today's happy customer
Post by: ljohnsaw on July 21, 2019, 04:53:12 PM
Only 6' long?  He should have just lowered both back windows and put it cross-wise! ;)
Title: Re: Today's happy customer
Post by: WDH on July 22, 2019, 07:58:33 AM
He could have just strapped it on top to that antennae. 
Title: Re: Today's happy customer
Post by: olcowhand on July 22, 2019, 06:21:35 PM
Today's happy customer admitted that he didn't plan his visit to the sawmill yard correctly. He said he should have brought his truck. He was right he should have brought his truck.
But we managed to get the 2 1/2" x 21" x 6' long pine slab into his car on the second try.


(http://forestryforum.com/gallery/albums/userpics/10095/20190721_093148.jpg?easyrotate_cache=1563718616)
 
No need for a flag on this one. But I did see it up against his right side door window, and suggested he lower the window or the first bump in the road would shift the piece and could break the window. He agreed and put it down.
Jim Rogers
Jim,
Was that the Green Slab we discussed over in the "Watcha Sawing" thread? If so, you're right- they move quickly.....
Good on ya.
Title: Re: Today's happy customer
Post by: Jim_Rogers on July 23, 2019, 09:04:37 AM
Today's happy customer admitted that he didn't plan his visit to the sawmill yard correctly. He said he should have brought his truck. He was right he should have brought his truck.
But we managed to get the 2 1/2" x 21" x 6' long pine slab into his car on the second try.


(http://forestryforum.com/gallery/albums/userpics/10095/20190721_093148.jpg?easyrotate_cache=1563718616)
 
No need for a flag on this one. But I did see it up against his right side door window, and suggested he lower the window or the first bump in the road would shift the piece and could break the window. He agreed and put it down.
Jim Rogers
Jim,
Was that the Green Slab we discussed over in the "Watcha Sawing" thread? If so, you're right- they move quickly.....
Good on ya.
Yes it was one of the three, I have on hand. I may cut the 5" thick one in half, to make it lighter and easier to move. Only one showed interest in it and hasn't returned any of my replies to him.
I know as soon as I cut it someone will want a piece 5" thick.
Jim Rogers
Title: Re: Today's happy customer
Post by: Hilltop366 on July 23, 2019, 12:15:49 PM


Advertise both, one 5" and two 2Ĺ" and wait to see if you have to recut it.
Title: Re: Today's happy customer
Post by: Jim_Rogers on August 23, 2019, 12:35:44 PM
Today's happy customer called and then came over and got a 2" thick by 15" cookie for her sculpture project.

I cut this cookie from a left over piece of ash log. It has been drying here for over a year. And has all sorts of cracks in it which she liked. This is going to be the base of a sculpture she is making called the "Phoenix".
She likes the color of the wood as it looks like ashes.


(http://forestryforum.com/gallery/albums/userpics/10095/20190823_103904.jpg?easyrotate_cache=1566578093)
 

Jim Rogers
Title: Re: Today's happy customer
Post by: WV Sawmiller on August 23, 2019, 01:29:29 PM
Jim,

   Good on you there buddy. Customers like that are often worth more than the big spenders. 
Title: Re: Today's happy customer
Post by: Jim_Rogers on August 24, 2019, 04:38:52 PM
She's not so happy today. She put her sculpture on the cookie and it didn't look right to her. Too big in diameter and too thick.
I offered to cut her another one, smaller and thinner, but she's decided to go in a different direction for the base.
I tried.
Jim Rogers
Title: Re: Today's happy customer
Post by: btulloh on August 24, 2019, 04:49:11 PM
Sometimes there are happy customers. Sometimes there are just customers.  >:(

Title: Re: Today's happy customer
Post by: WV Sawmiller on August 24, 2019, 09:22:36 PM
   I went to a flea market 25 miles from home today and will go to a different one 20 miles away tomorrow. I call them advertising trips as mostly I meet and talk with people and hand out business cards then 3-12 months later some of them will call for a mobile job. I rarely make enough sales on the trip to pay the mileage and Flea Market set up fee selling odd pieces. Before I finished setting up a lady came over and bought 2 dozen poplar lath/craft strips I make by taking 1/2" drops when edging 2" stock which returns approximately 3/8" thick X 2" X 8' (in this case) pieces. I sticker and air dry them just like normal boards and they air dry really quick. It just another salvage trick. They are great for making crates, lattice, etc. and she was excited to see them.

   Later a couple came up to all smiles when they saw me and broke out their phones to proudly show me a corner table they had made from a 2" live edge walnut slab/crotch they had bought from me a year or so back at such a Flea Market trip. They added wrought iron legs and sanded and finished it and they were really proud of their custom piece. That makes a good day for me.
Title: Re: Today's happy customer
Post by: Jim_Rogers on August 25, 2019, 02:49:42 PM
Today's happy customer came over to pick up a 2 1/2" thick by 16" wide x 5' long eastern white pine natural edge slab to become a desk top for his wife.
thanks Dave:


(http://forestryforum.com/gallery/albums/userpics/10095/20190825_141924.jpg?easyrotate_cache=1566758960)
 

Jim Rogers
Title: Re: Today's happy customer
Post by: Dana Stanley on August 26, 2019, 07:06:10 AM
Jim, the Pine you sell, air dried, kiln, or green?
Title: Re: Today's happy customer
Post by: Jim_Rogers on August 26, 2019, 09:29:48 AM
Mostly green but that one has been cut for a while from an older log.
Jim Rogers
I warn them about letting the dry out more before working with them.
Title: Re: Today's happy customer
Post by: Dana Stanley on August 26, 2019, 12:21:40 PM
Thanks, thatís encouraging. I would like to dabble in selling wood, but donít really want to build a kiln, or wait 6 months for boards to dry.
Title: Re: Today's happy customer
Post by: Jim_Rogers on September 09, 2019, 10:30:53 AM
Today's happy customer came by with a short piece of a red oak log, and I cut it into 1" thick cookies for center pieces at a upcoming wedding. Thanks Rich.


(http://forestryforum.com/gallery/albums/userpics/10095/20190909_092127.jpg?easyrotate_cache=1568039398)
 
Jim Rogers
Title: Re: Today's happy customer
Post by: WV Sawmiller on September 09, 2019, 11:18:56 AM
  Looks good. I have an order from my florist for 20 cookies for a 5 October wedding. I told her I'd cut them just before the wedding to reduce the chance of cracking. She pointed to a 5 gallon bucket on my porch and said that was the diameter she wanted and did not care what kind of wood it was. Evidently she plans to place them down both sides of the aisle with flowers on top of them. In the past I have only seen them used at the reception on the individual tables with small flower arrangement on each and sometimes a big cookie with the wedding cake sitting on it.
Title: Re: Today's happy customer
Post by: Jim_Rogers on September 10, 2019, 03:32:43 PM
Today's happy customer came over to pick up some short pieces of pine lumber to make a Stock for a re-enactment.
thanks Jason


(http://forestryforum.com/gallery/albums/userpics/10095/20190910_143728.jpg?easyrotate_cache=1568143926)
 
(http://forestryforum.com/gallery/albums/userpics/10095/20190910_151846.jpg?easyrotate_cache=1568143911)
 

Jim Rogers
Title: Re: Today's happy customer
Post by: Old Greenhorn on September 14, 2019, 01:53:32 PM
Well I delivered and set the bar that I built for the neighbors wedding. They seem very pleased. I also took down a couple of small dead trees that were ugly and a hazard to the wedding area, made a bunch of short blocks for them to stand flowers on to mark out the aisle for the ceremony, and two 'pillars' to mark the alter area, then found a white birch hanger that needed to be knocked down, I cut about 30 cookies out of that for other decorative 'stuff' or firewood ;D. The bride is tickled pink and taking back a bunch of stuff she bought at a store that doesn't look as good. :)
 All in all I worked up a good solid sweat and they are pleased. That bar is set solid enough for 3 inebriates to dance on safely. All screwed in place.


(http://forestryforum.com/gallery/albums/userpics/52103/DSCF3099.JPG?easyrotate_cache=1568483107)
 
Title: Re: Today's happy customer
Post by: YellowHammer on September 14, 2019, 11:12:07 PM
We had a few happy customers today.  We got pretty busy for most of the day and at one point I snapped a photo of the cars piling up in the parking lot.  

I finally got to break for lunch about 2:30.  The fall rush of lumber sales looks like itís begun.  


(http://forestryforum.com/gallery/albums/userpics/21488/0C43448E-9CB1-412C-83BF-9BBDD875E158.jpeg?easyrotate_cache=1568517095)
  

Title: Re: Today's happy customer
Post by: thecfarm on September 15, 2019, 08:25:33 AM
Looks like a Cumberland Farm parking lot. ;D
Just so others know,I have no idea if there are other stores outside of Maine,they are a chain convenience store,open 24 hours.Everything from ice coffee to gas. They just redid all the stores,bigger and better. In the small town that I go by that store,very common to see 10 cars in the parking lot.
You are doing something right. Good job. If you saw it,they will come. ;D
Title: Re: Today's happy customer
Post by: YellowHammer on September 15, 2019, 08:57:20 AM
It's pretty amazing to us, we have folks come from all over the country to buy our wood, and yesterday even had a customer from Texas, 12 hours away, one from Atlanta, 4 hours away, one from Florida, 6 hours away, and bunch of others.  Last month, we got nominated and approved for selection into the Better Business Bureau, and have been nominated to be entered into the Best Small Business competition for next year.  We will see how that shakes out.  

It's hard to believe it started with an Alaskan Chain Saw Mill many years ago. And a lot of reading on this Forum.  
Title: Re: Today's happy customer
Post by: Brad_bb on September 15, 2019, 10:03:26 AM
Robert, How about a video tour on a Saturday?  Have someone video to give us the experience your customers have on a busy Saturday?  Just a thought.  
Title: Re: Today's happy customer
Post by: GAB on September 15, 2019, 12:14:22 PM
For Mr. Milton to give you a proper experience of his operation he would need to mount the camera to his body for an entire week.  From acquiring logs, to sawing with both chainsaw and sawmill, to stacking, to air drying, to one of his kilns.  Come to think of it it may take more than a week as some kilns take more than a week after the air drying session.  Once out of the kilns the material that does not go out of house for further processing is done in house.
Further processing involves many steps and can vary from piece to piece depending on many factors.  Then some customers have requests that most times means more handling and time involvement. 
Stocking the shelves in his sales building is no easy task, but I considered it very neat and orderly.
For a small time operator he can make a lot of sawdust.

YH: again thank you for the time you afforded me and my wife and I wish you a very prosperous operation.
Gerald
Title: Re: Today's happy customer
Post by: Peter Drouin on September 15, 2019, 04:58:16 PM
 we got nominated and approved for selection into the Better Business Bureau, and have been nominated to be entered into the Best Small Business competition for next year.  
Good one, Hard work will always pay off.

Title: Re: Today's happy customer
Post by: YellowHammer on September 15, 2019, 10:23:12 PM
@GAB (http://forestryforum.com/board/index.php?action=profile;u=18738) I appreciate the compliments, and you are welcome back anytime, and for that matter, so is anyone else.

I'm not real good at video recording anything, seems I never get around to it, but I need to do it.  

We've had several Forumites come to visit, but the last one who showed up on a Saturday to watch the show got put to work pretty quick, put in charge of the tracksawing station, converting live edge slabs into table pieces.  It was fun for all of us, but it does get a little chaotic.  I think our record for slab sales was 22 slabs in a 7 hour period, in addition to all the other wood sold.  

This last weekend, we were averaging a sales ticket every three minutes until early afternoon, when the Alabama game came on and customers thankfully started thinking out.      
Title: Re: Today's happy customer
Post by: WDH on September 16, 2019, 07:47:42 AM
This last weekend, we were averaging a sales ticket every three minutes until early afternoon, when the Alabama game came on and customers thankfully started thinking out.      
I did not know that Alabama fans could think :) ;D.
Title: Re: Today's happy customer
Post by: YellowHammer on September 16, 2019, 08:19:51 AM
Autocorrect got me, oops, I meant "thinning" out.   :D :D

Any time there is a big SEC game on TV, there is a significant drop in customers, which is expected because the only thing that will make North Alabama stop in its tracks is a good SEC football game.

Roll Tide!  

Also been watching a little Oklahoma, Go Jalen!



Title: Re: Today's happy customer
Post by: GAB on September 16, 2019, 09:47:32 AM
We've had several Forumites come to visit, but the last one who showed up on a Saturday to watch the show got put to work pretty quick.   
YH:  Sounds like this individual got an up close spot to watch.
GAB
Title: Re: Today's happy customer
Post by: Nebraska on September 16, 2019, 10:47:19 AM
I'd like to see that video,  could add a forestry forum "live" section.    popcorn_smiley
Title: Re: Today's happy customer
Post by: btulloh on September 16, 2019, 11:05:47 AM
Webcam. Several views. 

Telling someone how to spend their time is almost as good as spending someone elseís money. Now we can do both of those. You should be able to get this done by the end of the week, YH.  :D
Title: Re: Today's happy customer
Post by: Nebraska on September 16, 2019, 12:00:10 PM
Heck he could have sponsors by then. Ok I'll stop and wait for the next happy customer.   ;D
Title: Re: Today's happy customer
Post by: btulloh on September 16, 2019, 12:22:46 PM
Heck he could have sponsors by then. Ok I'll stop and wait for the next happy customer.   ;D
It could end up being more profitable than the lumber bidness. Eventually lead to show on Discovery. YH might be more popular than Parker  Schnavel. 
Title: Re: Today's happy customer
Post by: WDH on September 17, 2019, 07:40:55 AM
There was someone fishing around here a number of years ago looking to recruit sawyers for a sawmilling reality show.  Don't believe he/she got many takers.  I would not want to be embarrassed and made to look like an idiot by some TV Producer :). 
Title: Re: Today's happy customer
Post by: slider on September 17, 2019, 07:59:52 AM
Dont do it Yellowhammer. Every time i do a video of us taking a big tree out i mess it up. If you do just show the cash register that i like best. Then again if you could show ms Martha doing her presentation that would be a hoot.
Title: Re: Today's happy customer
Post by: Brad_bb on September 17, 2019, 01:34:57 PM
Right on WDH.  We don't need any phoney Bologna "reality show".  Ax men is bad enough, and totally unwatchable.
Title: Re: Today's happy customer
Post by: YellowHammer on September 17, 2019, 08:09:00 PM
It could end up being more profitable than the lumber bidness. Eventually lead to show on Discovery. YH might be more popular than Parker  Schnavel.
Heck, I'm much more better looking than Parker, and a little nicer, too.  :D :D  So if I did the show, it might be a big hit, I'd have lots of money, I'd be famous and then I'd never have time to run the sawmill or have any fun. :D :D :D 

Nah, I like it the way it is.  Making sawdust and selling wood. 

Actually, I was on the Discovery channel once for one of my projects, a few years ago, before I retired from my other job, and all I got was a free pizza. :D :D :D  
Title: Re: Today's happy customer
Post by: Jim_Rogers on October 01, 2019, 10:30:13 AM
Today's happy customer:


(http://forestryforum.com/gallery/albums/userpics/10095/20191001_091458.jpg?easyrotate_cache=1569939965)
 

Is getting ready to hold up this piece:


(http://forestryforum.com/gallery/albums/userpics/10095/20191001_091442.jpg?easyrotate_cache=1569939965)
 

so his helper can take a picture of it.

They brought in 4 logs from one pine tree from his yard and got 1450 bdft of lumber from them.

Some of it turned because they took so long to get here and pick it up:


(http://forestryforum.com/gallery/albums/userpics/10095/20191001_093747.jpg?easyrotate_cache=1569939965)
 

I told them that is called California Blue Denim pine and it is worth more now.
They are going to use the lumber to make row boats for some inner city kids to use to row around Boston Harbor.

Jim Rogers
Title: Re: Today's happy customer
Post by: Jim_Rogers on October 02, 2019, 02:10:08 PM
Yesterday, as they were loading up the lumber the customer asked me how long had I been milling here in my yard. I told him 25 years.
He then asked me how old the sawmill was.
I waited a bit to see if he could figure it out.
He couldn't, so I told him 25 years.

Jim Rogers
Title: Re: Today's happy customer
Post by: samandothers on October 02, 2019, 03:13:25 PM
Maybe he thought you bought it used or was newer than your start? ::)
Title: Re: Today's happy customer
Post by: Brad_bb on October 03, 2019, 08:14:14 PM
It's a 1994 model?  I thought it was newer than that.  Do you know how many hours are on it?  Do you have an hour meter?
Title: Re: Today's happy customer
Post by: YellowHammer on October 03, 2019, 08:22:29 PM
25 years on a mill.  Pretty cool.   8)
Do you still have one of the original bands?  Iíd hang that on the wall for sure, as a showpiece.  
Title: Re: Today's happy customer
Post by: alanh on October 04, 2019, 08:50:27 AM
He was too bashful to stand by the truck but he brought in a mixed load of various sized hemlock and red oak logs to "see what we could get" out of them... What we got was a mixed load of various sized hemlock and red oak lumber.....I charged by the hour and was happy I wasnt the guy who had to sort and stack the load!!!(http://forestryforum.com/gallery/albums/userpics/18098/phil.jpg?easyrotate_cache=1570193346)
Title: Re: Today's happy customer
Post by: PAmizerman on October 04, 2019, 09:21:25 PM
Today's happy customer was @CabinCreations (http://forestryforum.com/board/index.php?action=profile;u=39058) Dad. At least I think he was happy :D. 
Title: Re: Today's happy customer
Post by: CabinCreations on October 07, 2019, 09:07:20 AM
@PAmizerman (http://forestryforum.com/board/index.php?action=profile;u=37229) - Yes! He said he was happy with the lumber  8)Ö. I'm also looking forward to trying those blades ;D