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Author Topic: first break down with the HF mill,fixed no thanks to woodland mills  (Read 10524 times)

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Offline hunterbuild

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Had the threads on the height adjustment fail on Thursday. Called HF of course on back order. maybe available mid April. Called woodland mills begged for the part. explained I was in the middle of a project that I had to have saw working right away. They would not sell it to me period. Made a big point about the HF was junk and designed to fail. The part is a brass worm nut on both saws. The saw come from the same factory in China and other than the motor and the lube tank are as close to the same as possible, so their not saying anything good about their saw. But my point is this was an emergency and I would help my fierce competitor out in a situation like this any day. After trying the bigger machine shops out and not having any luck I tried a small shop, West River Welding and Machine in Rapid City SD. He didn't hesitate,said it would run about $100 to cut the new nut out of steel. I might mention it was a left hand square tread cut at an odd number of treads per inch, not anything you can get off the shelve. I told him the sob story, he says Fridays are always days for need it right away. I said I could wait till next week. He said he always figures for it and can do it that day. I picked it up this morning, works perfect, should last a long time. On a side note if woodland wants to send me their brass nut I would be glad to try it out and give a fair evaluation if it is different or better than the HF part,or any other part they would like me to compare. Back to sawing tomorrow. Thanks to the small guys who do the job when you need help. Sorry if I ran on a bit.

Offline ChuckinVa

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #1 on: March 18, 2012, 02:06:51 AM »
I don't think you are going to find much sympathy here. First of all HF, some of their products work for their intended purpose others do not. Second you are attacking Woodland ( A sponsor of this site) for not providing a part for a saw they didn't sell and expecting them to take on liability for you because you have a job you need to complete. I am glad you were able to get someone to manufacturer something that will work for you. I would have a little concern about replacing a brass fitting with one made from steel as steel tends to corrode faster than brass does. Glad you are back up and ready to saw again.

Offline hunterbuild

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #2 on: March 18, 2012, 02:21:57 AM »
I can understand that, but I always feel we should help each other out when we can. I was just asking to buy a nut not a grantee. The bolt is made of steel so a steel nut should be OK, not so much a corrosion problem where it is at . The machinist said it was more to keep to from binding. Not so much for sympathy as letting people know on How the HF is doing as there was some interest on how it will stand up. I sure can't brag on their customer service as they don't have the part.

Offline beenthere

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #3 on: March 18, 2012, 02:54:19 AM »
The important part of this is that you are up and running.  That is good to know. 
south central Wisconsin
 It may be that my sole purpose in life is simply to serve as a warning to others

Offline Armand Tatro

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #4 on: March 18, 2012, 03:29:44 AM »
Once again the friendly local machinest and/or blacksmith saves the day!  Their is still a need for these shops just as there is a need for woodworkers, carpentors, and other craftsmen willing to take on small (and sometimes not so small) jobs.  If a person is willing to work with their hands as well as minds we will surive and prosper.  Armand

Offline albirk

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #5 on: March 18, 2012, 06:08:52 AM »
make sure you keep some lube on the threads (steel on steel) so you don't end up with them galled together

Offline shinnlinger

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #6 on: March 18, 2012, 06:46:39 AM »
It bothers me when people continually gripe about hf and other cheap tools.  The fact is they are so cheap the buyer has to know they are crap(and well documented just how bad hf can be). How can anyone expect a cheap tool to hold up like a name brand one 5x its cost???
There is a place for cheap stuff, but don't complain when it doesn't work out
Shinnlinger
Woodshop teacher, pasture raised chicken farmer
34 horse kubota L-2850, Turner Band Mill, '84 F-600,
living in self-built/milled timberframe home

Offline bandmiller2

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #7 on: March 18, 2012, 08:29:40 AM »
Hunter glad your back in service. How do you know their the same mill.? The Woodland mill seem well thought out and built. Frank C.
A man armed with common sense is packing a big piece

Offline customsawyer

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #8 on: March 18, 2012, 09:51:18 AM »
I am glad that you are up and running. I would get to be good friends with that machinist. ;D
Two LT70s and to much other support equipment to mention.
www.thecustomsawyer.com

Offline hunterbuild

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #9 on: March 18, 2012, 01:33:10 PM »
One our members traced it back to the factory in China. I don't remember the post,it was one of the first I posted when I got the saw. I must say the Chinese are no dummies they cut this part so you can't get it off the shelve. I think I found the problem and will be reporting on it as soon as I verify it. My new forever machinist said to use anti-seize lube and I should be good.

Offline hunterbuild

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #10 on: March 18, 2012, 01:47:40 PM »
As to cheap stuff and griping. I knew full well what I was buying when I got the HF mill. So far I'm amazed by this little mill. Will I have good service from HF? So far no! I will have to rely on my self to fix. I could not have built this saw for the less than $1800 I now have in it. Most of the saw is straightforward and will last for ever. The bearing on the band wheels I will have to see if they are standard,if not I will keep them on hand. Lot of members have expressed interest in how it works so I'm trying to be honest in my evaluation as I go along.

Offline Okrafarmer

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #11 on: March 18, 2012, 03:00:20 PM »
What is HF?
No matter how conventional wisdom may fly in the face of radical thought, it's still the most popular type.

Turbosawmill 8" cut GX390 Warrior Sawmill, 13hp Honda
MS290 Stihl

Genesis Hardwood Lumber

Offline beenthere

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #12 on: March 18, 2012, 03:01:12 PM »
Harbor Freight
south central Wisconsin
 It may be that my sole purpose in life is simply to serve as a warning to others

Offline Okrafarmer

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #13 on: March 18, 2012, 03:04:08 PM »
Oops. I knew that. Harbor Fright. The best place not to shop.
No matter how conventional wisdom may fly in the face of radical thought, it's still the most popular type.

Turbosawmill 8" cut GX390 Warrior Sawmill, 13hp Honda
MS290 Stihl

Genesis Hardwood Lumber

Offline mikeb1079

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #14 on: March 18, 2012, 04:06:43 PM »
Quote
What is HF?

"hardly fixable"   :D :D  sorry i couldn't resist.  on a serious note my impression is not that the op was complaining that the part broke rather that the mill manufacturer who had the part (i assume based on the op) wouldn't sell him said part.  IF they had it, i agree with hb that it would have been a gesture of good business to supply any part they had in stock even if they reminded him that their mills were better made.   :) :)
that's why you must play di drum...to blow the big guys mind!
homebuilt 16hp mill
99 wm superhydraulic w/42hp kubota

Offline Magicman

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #15 on: March 18, 2012, 04:52:02 PM »
For whatever the reason, I dislike seeing Woodland Mills being dragged into the problem even if they did have a part that might have fixed the HF.  I certainly understand customer service, goodwill, and brotherly love, but it still was not their problem.

Hunterbuild, I am glad that you have a machinist friend that gives good advice and can keep you sawing.   smiley_thumbsup

Knothole Sawmill, LLC     '98 Wood-Mizer LT40SuperHydraulic   WM Million BF Club Member   WM Pro Sawyer Network

Never allow your "need" to make money to exceed your "desire" to provide quality service.....The Magicman

Offline POSTON WIDEHEAD

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #16 on: March 18, 2012, 05:21:53 PM »
Hunterbuild....where do you live?  I'd like to know what part of the country you are in and what type of logs you are sawing. smiley_thumbsup
The older I get I wish my body could Re-Gen.

Offline Cedarman

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #17 on: March 18, 2012, 05:43:50 PM »
There are ethical competitors and unethical ones.  I have had both.  I don't mind helping ethical competitors.  I won't help the unethical ones. 
One time a person came into the mill and asked for some long cedar and needed it quickly to finish a job.  In the course of the conversation it became obvious that they had bought most of their material from a you know who.  They had thought I was too high.  No big deal on that. The customer was in no way unethical, but he wanted to put his problem on my back. I felt no compulsion to work extra even though I could have.  If I was going to  work extra into the evening, then I would do it for regular customers.  Sorry, but I was just too busy to work him in.
Too often in life, people have a monkey (problem) on their back.  They will do their best to transfer this monkey to you if you let them.  Never let them.  It is their monkey and they get to keep it.  This advice which I received many years ago has served me well.
I am in the pink when sawing cedar.

Offline zopi

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #18 on: March 18, 2012, 05:48:38 PM »
if the HF mill is a chinese copy of the woodland..I don't really blame them for not selling the part...

having said that..I own quite a few chinese tools, some of which are pretty decent, and some are crap...I have a lathe and mill that together cost half as much as would have been the case had I bought higher quality...and for as much as I use them..they have amortized quite well.

Glad you are up and running!
Got Wood?
LT-15G GO chassis added.
WM sharpener and setter
And lots of junk.

Offline POSTON WIDEHEAD

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #19 on: March 18, 2012, 06:01:07 PM »

Too often in life, people have a monkey (problem) on their back.  They will do their best to transfer this monkey to you if you let them.  Never let them.  It is their monkey and they get to keep it.  This advice which I received many years ago has served me well.

I know exactly what you mean!


 

 
The older I get I wish my body could Re-Gen.


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