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Author Topic: first break down with the HF mill,fixed no thanks to woodland mills  (Read 10537 times)

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Offline GF

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #40 on: March 19, 2012, 09:30:43 AM »
My brother purchased a John Deere zero turn from the local John Deere dealer.  It has the heavy z-Iron 60" deck, and on the front spindle assemblies it has made in China.

Offline NeilB

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #41 on: March 31, 2012, 01:21:25 AM »
Had the threads on the height adjustment fail on Thursday. Called HF of course on back order. maybe available mid April. Called woodland mills begged for the part. explained I was in the middle of a project that I had to have saw working right away. They would not sell it to me period. Made a big point about the HF was junk and designed to fail. The part is a brass worm nut on both saws. The saw come from the same factory in China and other than the motor and the lube tank are as close to the same as possible, so their not saying anything good about their saw. But my point is this was an emergency and I would help my fierce competitor out in a situation like this any day. After trying the bigger machine shops out and not having any luck I tried a small shop, West River Welding and Machine in Rapid City SD. He didn't hesitate,said it would run about $100 to cut the new nut out of steel. I might mention it was a left hand square tread cut at an odd number of treads per inch, not anything you can get off the shelve. I told him the sob story, he says Fridays are always days for need it right away. I said I could wait till next week. He said he always figures for it and can do it that day. I picked it up this morning, works perfect, should last a long time. On a side note if woodland wants to send me their brass nut I would be glad to try it out and give a fair evaluation if it is different or better than the HF part,or any other part they would like me to compare. Back to sawing tomorrow. Thanks to the small guys who do the job when you need help. Sorry if I ran on a bit.

Josh and I were surprised to read this thread. We have spent a great deal of time with the cranking system of the mill and know how critical it is. We actually even sourced lead screws and oil impregnated bushings from a company in the USA that specialized in this area for some prototyping we did. Unfortunately, we couldn't validate that our lead screw and bushing design would fit your mill. If you assembled our part in your mill and it failed, it could cause severe damage. Again, we apologize, but it was not a liability or risk we felt comfortable with. We're glad to hear you are back up and running. It sounds like you found a good solution. Happy and safe milling!

Thanks,
Neil & Josh
Woodland Mills
Neil B
Woodland Mills

Offline JohnM

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #42 on: March 31, 2012, 10:32:28 AM »
Josh and I were surprised to read this thread. We have spent a great deal of time with the cranking system of the mill and know how critical it is. We actually even sourced lead screws and oil impregnated bushings from a company in the USA that specialized in this area for some prototyping we did. Unfortunately, we couldn't validate that our lead screw and bushing design would fit your mill. If you assembled our part in your mill and it failed, it could cause severe damage. Again, we apologize, but it was not a liability or risk we felt comfortable with. We're glad to hear you are back up and running. It sounds like you found a good solution. Happy and safe milling!

Thanks,
Neil & Josh
Woodland Mills

Sounds like perfectly good reasoning to me.  Watch for those buses, Neil.  ;)

JM
Lucas 830 w/ slabber; Kubota L3710; Wallenstein logging winch; Split-fire splitter; Stihl 036; Jonsered 2150

Offline NeilB

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #43 on: March 31, 2012, 03:41:05 PM »
Thanks for your comment John...  :D

We have sold some of our standard parts to sawyers who are building their own mills and actually just sold some blade guides to someone wanting to retrofit his Norwood mill. We try to ensure that we are comfortable with part adaptability, application, safety and intended use whenever possible. Trust me, liability insurance isn't cheap!  :D
Neil B
Woodland Mills

Offline hunterbuild

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #44 on: March 31, 2012, 06:41:32 PM »
thank you for your response. I think your design is a better set up. I was conferable in trying your parts, and think the ability to determine if it would work or not would be straightforward. My question is how would it be any difference going to a hardware store and buying a chain for a certain saw and putting it on a different saw or a bolt or any parts for that matter.

Offline dblair

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #45 on: March 31, 2012, 06:57:43 PM »
have another made out of brass or cast iron. it will gauld and then it will be a lead screw and nut
old Appomattox Iron Works circle mill.

Offline hunterbuild

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #46 on: March 31, 2012, 10:24:07 PM »
I been pushing it like crazy on this job. So far the steel treads are working better than ever. Seems smooth all the way up and down. I have 12 blades coming from Cooks and need them now.

Offline SPIKER

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #47 on: May 25, 2012, 08:51:34 PM »
Hey Guys:

I got a email that HF has the saws on sale for 1999.99 at the moment.   was thinking about it but I dont have a lot of sawing for myself would be a buy and use and re-sell for me and not sure if that is worth the effort...

What has gone on lately with them?

mark
I'm looking for help all the shrinks have given up on me :o

Offline Beavertooth

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #48 on: May 26, 2012, 01:04:52 PM »
I bought from harbour freight once. That was once to many times for me.
         You get what you pay for no matter what it is.  Glad your sawing again.
2007 LT70 Remote Station 62hp cat.

Offline Tree Feller

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #49 on: May 26, 2012, 01:39:33 PM »
As strictly a hobbiest sawyer, I seriously considered the HF mill. In the end, I just could not get past the quality issues of many HF tools. Their name is not exactly synonymous with high quality.
Cody

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Offline moandrich

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #50 on: May 26, 2012, 06:03:35 PM »
I like shopping at HF, but when I do I realize you get what you pay for.  They have cheap tools and if I need something only once and a while it is my goto place.  I don't compare them to more expensive tools because it just isn't fair.
woodmizer lt 40HD
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Offline hunterbuild

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #51 on: May 26, 2012, 11:56:13 PM »
I have been doing some major sawing with my HF. Get good blades and there is no stopping it. I will figure board ft and post pictures as soon as I finish the job. It has more than paid for itself. It has some bugs but nothing you can't fix.

Offline bandmiller2

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #52 on: May 27, 2012, 07:34:50 AM »
When you order machinery from an outfit like HF you must figure your on your own for parts and repairs, if your comfy with that , you can get alot of use out of it.The basic design is good just some of the components lack the quality we expect.The mechanic /machinest will not think twice about modifying the mill to quality parts. Frank C.
A man armed with common sense is packing a big piece

Offline Indiana Robinson

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #53 on: May 27, 2012, 08:23:23 AM »
When you order machinery from an outfit like HF you must figure your on your own for parts and repairs, if your comfy with that , you can get alot of use out of it.The basic design is good just some of the components lack the quality we expect.The mechanic /machinest will not think twice about modifying the mill to quality parts. Frank C.



I agree completely... I buy some stuff from HF with no qualms and some of their stuff I would not buy ever.
The mechanic / machinist will generally know from experience whether or not the quality is good enough or not and will rarely consider price in that decision.

About refusing to sell to a customer... Tsk tsk... Just silly. The customer you help through a tough spot for a few bucks today becomes the guy that makes you his "go to place" tomorrow and the next day and the next... Annnnd the place where he will come for the big  stuff because he knows that you will take care of him. I owned and operated sales and service operations most of my life and I never refused to try to help a customer. For one thing your insurance company WILL NOT lower the cost of your insurance for refusing to sell that item. The solution is simply "clearly" mark the receipt as a non-standard transaction... The customer cannot even prove that he bought the item from you without that receipt. Keep a supply of generic waiver forms handy and have him sign one indicating that you have possible reservations about what he may be thinking of doing. We board horses and no one climbs on a horse unless we have a waiver on file.
If you refuse him then what do you do about the guy that wants to do something similar but doesn't' tell you what he is doing but just buys the part quietly.
Sorry but that all sounds a little too "chicken little" to me.
We were a lot of folks "go to place" for many many years sometimes doing things quite unorthodox and the only lawyers I ever talked to were the ones that were our customers.
I am now 70 years old, I have done a lot of different things and still do. One thing in my life I am grateful about is that I did not waste my life being afraid of "everything". If I was I wouldn't be enjoying all of these horses everyday, I wouldn't own a motorcycle. I would not have half of the experience I have. I may be dropping a few trees one day and up on a roof the next then maybe using an excavator the next.
Now, I don't do just stupid stuff like race motorcycles, or cheat on my wife, or go around slapping Sumo wrestlers but I don't let the fear of every little "possibility" keep me hiding in a corner... And I sure won't refuse to sell a common part to someone that wants to buy one...

Soapbox now back in closet.  ;D


.
Lifetime farmer.
Lifetime sawdust lover.
Old Tractor lover.
 Have worn a lot of hats.
Once owned a Kasco mill that would saw a 30"x24' log. Now a new little LT-10 Woodmizer for my own lumber.
And yes, my woodshop is seriously infested with Shopsmiths.
Old geezer trying hard not to be one. :-)

Offline hunterbuild

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #54 on: May 27, 2012, 12:48:01 PM »
A-men, 8) 8)

Offline Dan_Shade

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #55 on: May 27, 2012, 01:21:04 PM »
for this case, I disagree.

Knockoffs/counterfits make profits by stealing ideas from hardworking entreprenuers, then sell low grade crap to consumers looking to save a dollar.

I would have done the same thing Woodland did for 2 reasons:
  • I would only sell parts to registered owners, which can assist in reducing theft of machinery/recovery of stolen machinery.
  • I would not sell a "good" component which is specified for my machinery to beef up junk that's a knock off to my design.

I'm all for helping somebody out, but I sort of lump this into complaining when a Pinto can't keep up with a Corvette.
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lots of dull bands and chains

There's a fine line between turning firewood into beautiful things and beautiful things into firewood.

Offline Indiana Robinson

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #56 on: May 27, 2012, 05:17:11 PM »
Sorry... also an excellent attitude for going belly-up. I have to ask if you have a retail or service background?
You don't waste money and you don't waste a customer you have already gotten through the door. Or you do not survive unless you are very big to start with. You are either in business first or you will be out of business... It is easy to say what you would do and to take a high sounding stand from an arm chair but another if you are paying the bills out of  what comes in the door and are supporting a large family.
Only a tiny number of businesses survive even 5 years. Over all those years I saw business owner after owner shoot themselves in the foot. I saw an awful lot of them come and quickly go. You can spend a million dollars on advertising but it is what the folks that have been in your business say to the folks that may come into your business that decide if you do well or even survive... There is an old saying that "Nobody ever really won an argument with a customer".
I stand by what I said. I did that dance a lot of years. In fact I did the dance when most guys were afraid to walk out on the floor. I survived. ;D


.


.
Lifetime farmer.
Lifetime sawdust lover.
Old Tractor lover.
 Have worn a lot of hats.
Once owned a Kasco mill that would saw a 30"x24' log. Now a new little LT-10 Woodmizer for my own lumber.
And yes, my woodshop is seriously infested with Shopsmiths.
Old geezer trying hard not to be one. :-)

Offline hamish

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #57 on: May 27, 2012, 05:34:25 PM »
Why is this issue still being flogged?

Business has changed alot over the years, welcome to the age of best practices and lean manufacturing, and hats off to Josh and Neil.


Economy, margins, et al have changed, and dependant upon your area many consumers are internet savvy(oops are we on the internet?) and can purchase most anything at a lower cost........once again dependant upon ones local.


The times have changed, liability patent infringement etc... are all issues in todays world.
Norwood ML26, Jonsered 2152, Husqvarna 353, 346,555,372,576

Offline Indiana Robinson

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Re: first break down with the HF mill,fixed no thanks to woodland mills
« Reply #58 on: May 27, 2012, 05:48:44 PM »
Why is this issue still being flogged?

Business has changed alot over the years, welcome to the age of best practices and lean manufacturing, and hats off to Josh and Neil.


Economy, margins, et al have changed, and dependant upon your area many consumers are internet savvy(oops are we on the internet?) and can purchase most anything at a lower cost........once again dependant upon ones local.


The times have changed, liability patent infringement etc... are all issues in todays world.



Funny. You object to it but yet you had to give it a few lashes...  :D  ;D   8)
BTW, I am not out of touch. I have all of my marbles except the ones I have miss laid somewhere.  ;D


.
Lifetime farmer.
Lifetime sawdust lover.
Old Tractor lover.
 Have worn a lot of hats.
Once owned a Kasco mill that would saw a 30"x24' log. Now a new little LT-10 Woodmizer for my own lumber.
And yes, my woodshop is seriously infested with Shopsmiths.
Old geezer trying hard not to be one. :-)


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