The Forestry Forum is sponsored in part by:

iDRY Vacuum Kilns


Forestry Forum
Sponsored by:


TimberKing Sawmills



Toll Free 1-800-582-0470

LogRite Tools



Norwood Industries Inc.


Sawmill & Woodlot Magazine



Your source for Portable Sawmills, Edgers, Resaws, Sharpeners, Setters, Bandsaw Blades and Sawmill Parts

EZ Boardwalk Sawmills. More Saw For Less Money!

STIHLDealers.com sponsored by Northeast STIHL


Woodland Sawmills

Peterson Swingmills

 KASCO SharpTech WoodMaxx Blades

Turbosawmill

Sawmill Exchange

Michigan Firewood, your BRUTE FORCE Authorized Dealer

FARMA


Council Tool

Baker Products

ECHO-Bearcat

iDRY Wood Lumber Vacuum Drying for everyon




Author Topic: New saw came back beat up  (Read 4444 times)

0 Members and 1 Guest are viewing this topic.

Offline Tin Horse

  • Full Member x2
  • ***
  • Posts: 100
  • Location: Ontario, Canada
  • Gender: Male
    • Share Post
Re: New saw came back beat up
« Reply #20 on: March 13, 2018, 10:28:45 PM »
I've had odd issues with a few Dolamar saws in the past. Not sure if I'll buy another one since the transition to Makita.
I feel that around here it's where to find the best dealer support that is often the problem.
Bell 1000 Wood Processor. Enercraft 30HTL, Case 580SL. Kioti 7320.

Offline DelawhereJoe

  • Senior Member
  • ****
  • Posts: 978
  • Age: 38
  • Location: delaware
  • Gender: Male
  • Trapped in Delawhere
    • Share Post
Re: New saw came back beat up
« Reply #21 on: March 13, 2018, 11:39:32 PM »
It definitely looks like the saw was left running on concrete or blacktop for some time to have it sand off the paint like that. The other matter is that chain catch that thing it rather messed up and in need of replacing. I don't think the factory is going to use a machine that damages a saw just to test it, kinda like denting a car to repair the motor, just doesn't work like that.
WD-40, DUCT TAPE, 024, 026, 362c-m, 041, homelite xl, JD 2510

Offline starmac

  • Senior Member x2
  • *****
  • Posts: 2444
  • Location: Fairbanks Ak.
  • I'm new!
    • Share Post
Re: New saw came back beat up
« Reply #22 on: March 14, 2018, 12:36:40 AM »
I will agree that the factory wouldn't use a machine that would damage it, but it could have been operator error, like not clamped right or tight and it could move of whatever. Like I said, my old 266 has had a hard life, and it sure doesn't look like that.
Old LT40HD, old log truck, old MM forklift, and several huskies.

Online Spike60

  • Senior Member
  • ****
  • Posts: 404
  • Location: Ulster County, NY
    • Share Post
Re: New saw came back beat up
« Reply #23 on: March 14, 2018, 10:48:45 AM »
it shouldn't matter if the saw is a 100 years old should not come back looking like that  if i barrowed your 3year old saw that looked like new and returned it looking like a 10 year old saw you would be pithed off to  :)
Oh, sure I would. Absolutely. I'm just as fussy keeping them clean as bobcat is. The cleaner they are, the more I fuss over them to keep them that way. The problem here IMO is that the people testing/working on the saw didn't recognize that the owner took extra good care of it. And they should have made an effort to keep it that way. But they didn't, and it passed through too many hands as well. I see saws like that come in now and then. Guy keeps it in a case and doesn't have scratch on it. I'll put a clean piece of cardboard on the bench before I work on it. But I "get it" because I'm anal about keeping saws clean myself.
But the unfortunate reality is that those scuffs, especially the ones in the second pic with all of the blue arrows, are what would be called "normal wear and tear" in most cases, especially on the bottom of the saw. And I fear that's the direction this would go if pursued. For a year old saw doing 20 cords of wood, she still looks pretty good.
Again, I'm not in any way defending those clowns at all. But what happened can't be undone.
Husqvarna-Jonsered
Ashokan Turf and Timber
845-657-6395

Offline MNBobcat

  • Full Member x2
  • ***
  • Posts: 102
    • Share Post
Re: New saw came back beat up
« Reply #24 on: March 14, 2018, 11:18:36 AM »
Thanks guys.  I just found out from Makita that if I ship them my saw they will send me a new one next day air.  I had to talk to the service manager at the factory service center.  Glad they are willing to step up and take care of the problem.  

They sent me a shipping label, too.  :)


Online Spike60

  • Senior Member
  • ****
  • Posts: 404
  • Location: Ulster County, NY
    • Share Post
Re: New saw came back beat up
« Reply #25 on: March 14, 2018, 11:48:45 AM »
Wow, that is great!!

And this one probably won't have that carb issue you had to deal with on the original saw.

Congrats!
Husqvarna-Jonsered
Ashokan Turf and Timber
845-657-6395

Offline MNBobcat

  • Full Member x2
  • ***
  • Posts: 102
    • Share Post
Re: New saw came back beat up
« Reply #26 on: March 14, 2018, 12:01:19 PM »
Spike,

That's what I'm hoping!  I'm pretty certain the underlying issue with my saw was never fixed.  I was concerned it would reoccur next winter when it gets cold again.

I'm happy to have a chance to have a properly working saw.  

Offline Tin Horse

  • Full Member x2
  • ***
  • Posts: 100
  • Location: Ontario, Canada
  • Gender: Male
    • Share Post
Re: New saw came back beat up
« Reply #27 on: March 14, 2018, 01:11:06 PM »
That's great news ! your persistence paid off. My greatest fear is taking equipment in for repairs no matter what it is. I took my new fishing boat back 3 times (under warranty) and because the computer hook up didn't identify the issue they couldn't figure it out. Each time it sat in a unsecured field. When I finally brought it home I had to winterize it a second time. It was during a snow storm.
I from now on specify how my equipment will be cared for or I go somewhere else. ( when possible).
You made an example of them and that's good. 
Bell 1000 Wood Processor. Enercraft 30HTL, Case 580SL. Kioti 7320.

Offline MNBobcat

  • Full Member x2
  • ***
  • Posts: 102
    • Share Post
Re: New saw came back beat up
« Reply #28 on: March 14, 2018, 01:13:32 PM »
When I get this new saw the dealer won't be fueling it up for the first time and setting the carb. 

I don't have a tach for a chainsaw.  If I make sure the saw is 4-stroking just a bit in the cut, I should be safe, correct?  Better to be a little rich than too lean.

My son in-law does a lot of motorycle work and he may have a tach he uses on a motorcycle.  Anyone know if that would work on a chainsaw too?  I have no idea what a tach for a chainsaw looks like or how it works.

Thanks!

Offline thecfarm

  • Senior Member x2
  • *****
  • Posts: 27474
  • Age: 57
  • Location: Chesterville,Maine
  • Gender: Male
  • If I don't do it,it don't get done
    • Share Post
Re: New saw came back beat up
« Reply #29 on: March 14, 2018, 02:20:37 PM »
That is good news. I myself don't know how to set a saw up. I would take it to the dealer and have them do it.
If you did it,warranty??
Model 6020-20hp Manual Thomas bandsaw,TC40A 4wd 40 hp New Holland tractor, 450 Norse Winch, Heatmor 400 OWB,YCC 1978-79

Offline MNBobcat

  • Full Member x2
  • ***
  • Posts: 102
    • Share Post
Re: New saw came back beat up
« Reply #30 on: March 14, 2018, 02:24:49 PM »
That is good news. I myself don't know how to set a saw up. I would take it to the dealer and have them do it.
If you did it,warranty??
It's a 2 hour round trip to the dealer.  I can't (don't want to) make another trip to them.  But they do know that I know how to adjust the carbs so I don't think they would dispute anything if I had a problem with the saw down the road.

Offline Southside logger

  • Senior Member x2
  • *****
  • Posts: 3202
  • Age: 46
  • Location: Wilsons (Dinwiddie County), VA
  • Gender: Male
  • Have a plan to saw every log you meet.
    • Share Post
Re: New saw came back beat up
« Reply #31 on: March 14, 2018, 03:35:24 PM »
Yup 2 hours is a long drive, but personally after all of this - I would find someone who can set it up the way Makita will warranty it, maybe another dealer.  You don't want to hear a loud screech and wonder if they will come good the second time.  
Franklin buncher and skidder
JD Processor
Woodmizer LT Super 70 and LT35 sawmill, KD250 kiln, BMS 250 sharpener and setter
Riehl Edger
Woodmaster 725 and 4000 planner and moulder
Enough cows to ensure there is no spare time.

Offline Tin Horse

  • Full Member x2
  • ***
  • Posts: 100
  • Location: Ontario, Canada
  • Gender: Male
    • Share Post
Re: New saw came back beat up
« Reply #32 on: March 14, 2018, 04:38:27 PM »
Apparently many saws can't have carb adjustments done anymore??? I took my 1 1/2 year old Dolomar 5100s back thinking it needed carb adjusted. It would only all of a sudden come up to about half power. Carb is pre set and shouldn't be touched dealer said. Special tool anyway. Ended up being the coil. $200.00 later and just past warranty.
Bell 1000 Wood Processor. Enercraft 30HTL, Case 580SL. Kioti 7320.

Offline MNBobcat

  • Full Member x2
  • ***
  • Posts: 102
    • Share Post
Re: New saw came back beat up
« Reply #33 on: March 14, 2018, 06:19:03 PM »
Apparently many saws can't have carb adjustments done anymore??? I took my 1 1/2 year old Dolomar 5100s back thinking it needed carb adjusted. It would only all of a sudden come up to about half power. Carb is pre set and shouldn't be touched dealer said. Special tool anyway. Ended up being the coil. $200.00 later and just past warranty.
They can be adjusted.  You need a special tool which you can get on amazon and then there may be caps on the needles where you may need to remove those caps before adjusting.  

Offline HolmenTree

  • Senior Member x2
  • *****
  • Posts: 3798
  • Age: 60
  • Location: Manitoba
  • Gender: Male
  • "Been there, done that........and still learning"
    • Share Post
Re: New saw came back beat up
« Reply #34 on: March 14, 2018, 08:26:09 PM »
That's a heck of a good deal ,it took me lots of wrangling to get a replacement for my brand new lemon from the factory 550XP that only  had 1 1/2 hour on it.
Too bad I didn't know that Husqvarna offers a 1week return policy if you're not happy with the saw.

You may want to think twice about doing the saw setup yourself. That just may be enough grounds for them to not honor future warranty.
Making a living with a saw since age 16.

Offline John Mc

  • Senior Member x2
  • *****
  • Posts: 4920
  • Age: 56
  • Location: Monkton, Vermont
  • Gender: Male
    • Share Post
Re: New saw came back beat up
« Reply #35 on: March 15, 2018, 12:19:13 AM »
If I make sure the saw is 4-stroking just a bit in the cut, I should be safe, correct? Better to be a little rich than too lean.


There are others on here who know a whole lot more about this than I do, but I believe you want it 4-stroking just a bit at full throttle when out of the cut, and it should "clean up" when in the cut.
If the only tool you have is a hammer, you tend to see every problem as a nail.   - Abraham Maslow

Offline HolmenTree

  • Senior Member x2
  • *****
  • Posts: 3798
  • Age: 60
  • Location: Manitoba
  • Gender: Male
  • "Been there, done that........and still learning"
    • Share Post
Re: New saw came back beat up
« Reply #36 on: March 15, 2018, 12:53:01 AM »
Well said John.
Making a living with a saw since age 16.

Offline LeeB

  • Senior Member x2
  • *****
  • Posts: 7615
  • Age: 59
  • Location: Yellville Arkansas
  • Gender: Male
  • proud to be a TEXAN in Arkansas
    • Share Post
Re: New saw came back beat up
« Reply #37 on: March 15, 2018, 01:14:53 AM »
Will this replacement saw come with a new saw warranty or just continue with your original warranty?
'98 LT40HDD/Lombardini, Case 580L, Cat D4C, JD 3032 tractor, JD 5410 tractor, Husky 346, 372 and 562XP's. Stihl MS180 and MS361, 1998 and 2006 3/4 Ton 5.9 Cummins 4x4's, 1989 Dodge D100 w/ 318, and a 1966 Chevy C60 w/ dump bed.

Offline starmac

  • Senior Member x2
  • *****
  • Posts: 2444
  • Location: Fairbanks Ak.
  • I'm new!
    • Share Post
Re: New saw came back beat up
« Reply #38 on: March 15, 2018, 03:37:25 AM »
Generally it continues with the original warranty, if like anything else.
Old LT40HD, old log truck, old MM forklift, and several huskies.

Offline LeeB

  • Senior Member x2
  • *****
  • Posts: 7615
  • Age: 59
  • Location: Yellville Arkansas
  • Gender: Male
  • proud to be a TEXAN in Arkansas
    • Share Post
Re: New saw came back beat up
« Reply #39 on: March 15, 2018, 03:51:21 AM »
As would be expected. Can't really see getting a new warranty for a replacement. Warranty or no, they did good.
'98 LT40HDD/Lombardini, Case 580L, Cat D4C, JD 3032 tractor, JD 5410 tractor, Husky 346, 372 and 562XP's. Stihl MS180 and MS361, 1998 and 2006 3/4 Ton 5.9 Cummins 4x4's, 1989 Dodge D100 w/ 318, and a 1966 Chevy C60 w/ dump bed.


Share via delicious Share via digg Share via facebook Share via linkedin Share via pinterest Share via reddit Share via stumble Share via tumblr Share via twitter

xx
beat this

Started by Texas Ranger on The Outdoor Board

18 Replies
4791 Views
Last post January 08, 2015, 09:53:55 AM
by kwendt
xx
bad beat

Started by woodmills1 on General Board

6 Replies
1475 Views
Last post November 21, 2008, 08:23:56 PM
by woodmills1
question
How do you beat the Cold?

Started by KiwiCharlie on Sawmills and Milling

23 Replies
7707 Views
Last post December 18, 2001, 11:18:00 AM
by DanG
xx
Lions beat the Wolverines

Started by beenthere on General Board

7 Replies
469 Views
Last post February 28, 2013, 04:02:55 PM
by OneWithWood
 


Powered by EzPortal