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Author Topic: 'Nother New Laptop  (Read 6413 times)

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Online Magicman

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Re: 'Nother New Laptop
« Reply #60 on: July 27, 2018, 04:35:21 PM »
The traveling computer repairman showed up today with another "motherboard".  This one was replaced on the 10th at the Dell shop in Texas, so we are both thinking, "why another".  Anyway the Laptop has not failed since the BIOS update was done this past Sunday the 22nd, so the repair guy did nothing.  We shall wait and see again....again.
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Offline WDH

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Re: 'Nother New Laptop
« Reply #61 on: July 27, 2018, 07:44:55 PM »
You should have boiled him some peanuts. 
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Re: 'Nother New Laptop
« Reply #62 on: July 27, 2018, 09:16:15 PM »
Funny thing, while we were talking I realized that we grew up about 3 miles apart.  He was shocked when I told him where I was from.  Small world.
Knothole Sawmill, LLC     '98 Wood-Mizer LT40SuperHydraulic   WM Million BF Club Member   WM Pro Sawyer Network

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Re: 'Nother New Laptop
« Reply #63 on: July 30, 2018, 02:56:16 PM »
And then after 8 days, it failed again.  Bluescreen and Stopcode: Faulty hardware, corrupted page.  I called the service guy.
Knothole Sawmill, LLC     '98 Wood-Mizer LT40SuperHydraulic   WM Million BF Club Member   WM Pro Sawyer Network

Never allow your "need" to make money to exceed your "desire" to provide quality service.....The Magicman

Offline WDH

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Re: 'Nother New Laptop
« Reply #64 on: July 30, 2018, 07:43:53 PM »
Again, again?
Woodmizer LT40HDD35, John Deere 2155, Kubota M5640SU, Nyle L53 Dehumidification Kiln, and a passion for all things with leafs, twigs, and bark.  hamsleyhardwood.com

Offline Southside logger

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Re: 'Nother New Laptop
« Reply #65 on: July 30, 2018, 09:08:18 PM »
Lynn, you do realize that WDH is actually a computer hacker and has been messing with you all this time creating mayheam. Something to do with the "Magic Oak"..  :D
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Re: 'Nother New Laptop
« Reply #66 on: July 30, 2018, 09:27:19 PM »
Sounds like bad ram to me. Also sounds like a new laptop. I'm willing to play games for awhile, but enough is enough. They should send you a whole new machine. Swapping parts on a new unit is nonsense. That's the hard way to do it. That should go in the parts bin, and you should get something new. Easy and cheap.

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Re: 'Nother New Laptop
« Reply #67 on: July 30, 2018, 10:23:31 PM »
The service guy is coming back but we have to work out a schedule 'cause we are headed to the PR Thursday.  

I've already said "new one" but they wanted to try this first which is OK but the warranty is for a year and the time is ticking even if I get a new one.

I think that pineywoods nailed the problem and the fix.
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Offline IMERC

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Re: 'Nother New Laptop
« Reply #68 on: July 31, 2018, 02:54:03 AM »
That should go in the parts bin,


WTB that's where the parts are coming from for the repairs...
other basket cases..
I'd go for a full refund plus a T&T comp then go find a Toshiba unit...
Who ever invented work didn't know how to fish.... Here fishy fishy....

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Re: 'Nother New Laptop
« Reply #69 on: July 31, 2018, 10:17:59 AM »
similar problem I ran into on a different computer...Some hard drives are firmware driven, the disk bios is written on a reserved track, it is subject to getting clobbered just like the cpu bios. Only fix is replacement.
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Offline Texas Ranger

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Re: 'Nother New Laptop
« Reply #70 on: July 31, 2018, 03:24:32 PM »
In  my experience, never Dell.
The Ranger, home of Texas Forestry

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Re: 'Nother New Laptop
« Reply #71 on: July 31, 2018, 04:50:13 PM »
The computer guy just called.  He will be here about 1:00 tomorrow....again.
Knothole Sawmill, LLC     '98 Wood-Mizer LT40SuperHydraulic   WM Million BF Club Member   WM Pro Sawyer Network

Never allow your "need" to make money to exceed your "desire" to provide quality service.....The Magicman

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Re: 'Nother New Laptop
« Reply #72 on: August 01, 2018, 09:19:40 PM »
The computer guy came and spent about 3 hours inside of the Laptop. 


 
First it had to be disassembled.


 
Then new stuff put in.


 
And then put back together.  Only had one screw leftover.  ;D

It got a new "motherboard" and a new "hard drive" and then Win10 had to be installed.  I will have to install Firefox plus gather all of my bookmarks so it will now wait until after the PR.  I was very pleased with the repair technician.

Thankfully I have two laptops
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Offline SwampDonkey

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Re: 'Nother New Laptop
« Reply #73 on: August 02, 2018, 05:11:44 AM »
Might as well brought a new laptop along with him. :D

Pre-commercial thinning pays off. :)

'If she wants to play lumberjack, she's going to have to learn to handle her end of the log.'
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Re: 'Nother New Laptop
« Reply #74 on: August 07, 2018, 08:52:44 AM »
 ::)  I wonder if this thing has been hacked because all of my spam is in Russian......

So now it's time to install Firefox and add all of my favorites.  Then the favorites can be imported to Edge.  This process can take hours but hopefully it will be fixed....finally....again....again.
Knothole Sawmill, LLC     '98 Wood-Mizer LT40SuperHydraulic   WM Million BF Club Member   WM Pro Sawyer Network

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Re: 'Nother New Laptop
« Reply #75 on: August 07, 2018, 03:31:40 PM »
I have been using two Laptops this morning.  Google on one to tell me what to do on the other.  Anyway it looks like I have all of the basics working anyway.  Got all of my Favorites/Bookmarks installed in both Firefox and Edge plus LibreOffice and the other stuff that I regularly or irregularly use.  ;D  It's time to give it the "smoke test" and see what happens....again...again.
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Re: 'Nother New Laptop
« Reply #76 on: August 07, 2018, 09:23:54 PM »
Again.....again?
Woodmizer LT40HDD35, John Deere 2155, Kubota M5640SU, Nyle L53 Dehumidification Kiln, and a passion for all things with leafs, twigs, and bark.  hamsleyhardwood.com

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Re: 'Nother New Laptop
« Reply #77 on: August 16, 2018, 08:12:13 AM »
Failed this morning again....again.  smiley_dizzy
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Offline ronwood

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Re: 'Nother New Laptop
« Reply #78 on: August 16, 2018, 12:43:51 PM »
Looks like it time to have them give you a new one or give you your money back.
Ron
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Re: 'Nother New Laptop
« Reply #79 on: August 16, 2018, 01:30:37 PM »
Which is exactly what I said in my email to them this morning; "replace or refund".  I will have to wait and see how they respond.  I am not opposed to sending it back for the third time but my question to them was "how will they know that it is fixed"?

I may have to Google to find out to excalate it above the parts changer outers.
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