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Author Topic: Praise the Logs  (Read 1809 times)

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Offline Magicman

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Praise the Logs
« on: November 14, 2013, 07:40:13 PM »
I was sawing a nice 31" Cherrybark Oak today.  I knew that it would be pretty, so I stopped, brushed the sawdust off and took a picture.  I then had the customer look at the opened log and flitch.  I wanted the customer to know that I thought his logs and lumber were very special.
 

 
Knowing that you care about his lumber will certainly improve your relationship with him.  I realize that it is blowing your own horn, but I love happy customers.   :)
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Never allow your "need" to make money to exceed your "desire" to provide quality service.....The Magicman

Online thecfarm

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Re: Praise the Logs
« Reply #1 on: November 14, 2013, 07:50:43 PM »
All logs are special. Sawing them into lumber makes them more special. Does not look like inch lumber either?
Model 6020-20hp Manual Thomas bandsaw,TC40A 4wd 40 hp New Holland tractor, 450 Norse Winch, Heatmor 400 OWB,YCC 1978-79

Offline Magicman

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Re: Praise the Logs
« Reply #2 on: November 14, 2013, 07:54:37 PM »
Yup, one inch.   ;)
Knothole Sawmill, LLC     '98 Wood-Mizer LT40SuperHydraulic   WM Million BF Club Member   WM Pro Sawyer Network

Never allow your "need" to make money to exceed your "desire" to provide quality service.....The Magicman

Online thecfarm

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Re: Praise the Logs
« Reply #3 on: November 14, 2013, 07:56:49 PM »
Still don't look it. I guess I will just have to take your word for it.  :D
Model 6020-20hp Manual Thomas bandsaw,TC40A 4wd 40 hp New Holland tractor, 450 Norse Winch, Heatmor 400 OWB,YCC 1978-79

Offline POSTON WIDEHEAD

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Re: Praise the Logs
« Reply #4 on: November 14, 2013, 08:07:01 PM »
Still don't look it. I guess I will just have to take your word for it.  :D

Is Magic telling another one of his "Whoopers"?  :D
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Re: Praise the Logs
« Reply #5 on: November 14, 2013, 08:12:35 PM »
At least he did not sell it for $300.  :D
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Offline POSTON WIDEHEAD

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Re: Praise the Logs
« Reply #6 on: November 14, 2013, 08:22:57 PM »
At least he did not sell it for $300.  :D

Don't startit ain't Friday yet!  no_no
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Offline WDH

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Re: Praise the Logs
« Reply #7 on: November 14, 2013, 08:29:08 PM »
It will be in just a few hours. 
Woodmizer LT40HDD35, John Deere 2155, Kubota M5640SU, Nyle L53 Dehumidification Kiln, and a passion for all things with leafs, twigs, and bark.  hamsleyhardwood.com

Offline POSTON WIDEHEAD

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Re: Praise the Logs
« Reply #8 on: November 14, 2013, 08:38:15 PM »
It will be in just a few hours.

Don't ya just hate  "clock watchers"?  :D
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Re: Praise the Logs
« Reply #9 on: November 14, 2013, 08:41:29 PM »
Not if thier initials are WDH.
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Offline POSTON WIDEHEAD

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Re: Praise the Logs
« Reply #10 on: November 14, 2013, 08:45:50 PM »
Not if thier initials are WDH.

WDH...Watch Da Hours.
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Online thecfarm

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Re: Praise the Logs
« Reply #11 on: November 14, 2013, 08:47:31 PM »
Don't you be picking on my friend like that.  ;D
Model 6020-20hp Manual Thomas bandsaw,TC40A 4wd 40 hp New Holland tractor, 450 Norse Winch, Heatmor 400 OWB,YCC 1978-79

Offline Thomas Ruga

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Re: Praise the Logs
« Reply #12 on: November 14, 2013, 09:34:13 PM »
Good one poston :D

Offline SawyerBrown

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Re: Praise the Logs
« Reply #13 on: November 14, 2013, 09:48:24 PM »
MM, I like to do the same.  Lot of times I'm brushing the sawdust off with one hand as the saw is moving down the log, and I'll holler over to the customer "Nice!" or "Beautiful!" or something profound ( ;D) like that (if it is, of course ... and most of it is in one way or another).  Even if we run into some bad spots, I'll comment that there's still some good usable lumber.  Makes the customer feel good about salvaging a tree that might otherwise have been firewood, and the time and money he's spending doing it. 
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Offline Brucer

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Re: Praise the Logs
« Reply #14 on: November 14, 2013, 11:39:57 PM »
As Tom used to say, "brag on your customer."
Bruce    LT40HDG28 bandsaw with two 6' extensions.
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Offline Tom the Sawyer

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Re: Praise the Logs
« Reply #15 on: November 14, 2013, 11:59:37 PM »
It's not a 'pitch', I almost always find something to like in my client's logs and often take photos.  Today for example, I was milling for a client who actually found someone to split his oversized walnut logs.  That's pretty rare so I took a photo, and of his 23" wide, 8/4, clear planks.  Almost 2000 board feet today.
 

 
The stops are 18" tall,
 

 
Lighting conditions weren't very helpful.
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If you call and my wife says "He's sawin logs", I ain't snorin'.

Offline Deese

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Re: Praise the Logs
« Reply #16 on: November 15, 2013, 10:02:02 AM »
Beautiful Walnut  :o
'04 LT40HDD51

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Re: Praise the Logs
« Reply #17 on: November 15, 2013, 10:07:22 AM »
If I was off bearing I would of left to get something to eat and forget to come back.  :D   
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Offline dboyt

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Re: Praise the Logs
« Reply #18 on: November 15, 2013, 12:47:14 PM »
I've even gone so far as to pour denatured alcohol on a cant to show woodworking customers what to expect when they apply a finish.  Really makes the grain pop out.  Tom, it looks like you must have pretty strong hydraulics on that mill.  Bet you had a real happy customer!
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Offline wormy

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Re: Praise the Logs
« Reply #19 on: November 15, 2013, 02:24:23 PM »
That looks like a real million dollar walnut nice job tom


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