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Author Topic: hughes net  (Read 2654 times)

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Offline coxy

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Re: hughes net
« Reply #20 on: January 31, 2018, 07:16:57 PM »
I have dsl and its horrible if and when its working it will go out most of the time I only get a few hours a day  they tell you to be home one day and they come a day early or a day late leave you a note saying sorry we missed you you need to make another appointment or we will be there between 8am and 4pm you sit home and no one shows up but they want there 45$ every month  >:( >:(   I don't go on Netflix  and once in a blue moon ill go on you tube

Offline Dave Shepard

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Re: hughes net
« Reply #21 on: January 31, 2018, 07:34:49 PM »
Parents have Hughes, but only because that's all that's available. The fiber has been run down the street, just waiting to find out when its going live.
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Offline luvmexfood

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Re: hughes net
« Reply #22 on: January 31, 2018, 08:20:47 PM »
Parents have Hughes, but only because that's all that's available. The fiber has been run down the street, just waiting to find out when its going live.
Down here they have actually ran fiber and hung it on poles in peoples yard to serve a business near by but a regulation prevented them from serving residential customers. Hopefully that is changing. It was a municipal government agency that got gov grants to run the lines but they finally had to sell it off to a private company. But not before the Feds put the CEO, CFO, and a vice president in jail as well as a board member and some contractors. Oh and the CFO's husband was a state judge and he went to. They ran 7 miles of fiber to serve one business. A rock quarry.
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Offline Dave Shepard

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Re: hughes net
« Reply #23 on: January 31, 2018, 08:26:21 PM »
Fiber was run down my road to a single house a couple of years ago by Verizon. Personal friend of a Verizon executive. This time it is by the town. Should be hooked up by spring is the last I heard.
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Offline Chuck White

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Re: hughes net
« Reply #24 on: January 31, 2018, 10:29:22 PM »
I've been getting a few Hughes Net flyers in the mail lately!

There will probably be some good sales on internet providers in the not to distant future!

Spectrum, who bought out Time Warner Cable is going house to house and we were told that the powers-to-be here in NY have forced them to go house to house and figure out cable routes because they have to provide cable (coaxial) to every household in NY!

Absolutely True, it's anybody's guess, but that's what we were told by the tech that came by my brothers house, by the way, the tech is/was from Tennessee!
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Offline 4x4American

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Re: hughes net
« Reply #25 on: January 31, 2018, 10:33:23 PM »
I had Frontier DSL and it was awful.  Soo slow with terrible customer service and the router/modem they give you is the cheapest garbage they can get their hands on.  I didnt have internet for a month with frontier.  They lyed to me saying it went out in a storm.  So a week went by and still nothing.  Calls and lies and calls and lies.  Finally when the service guy made it out I asked him about what happened if a tree fell on the lines or somthing.  He goes no we didnt have any storm or tree fall on the lines.  I told him what they told me and he goes they were lying to you.  So that was it then I upgraded to Spectrum and its been great. 30mbps means I can watch youtube videos in over 240P now!   8)   whereas with frontier iirc I had like 1 or 2 mbps
Boy, back in my day..

Offline trapper

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Re: hughes net
« Reply #26 on: January 31, 2018, 11:29:02 PM »
I have ATT and every couple months they raise the price over what my contract calls for.  I then have to call and get the price to what my contract calls for.  I have them send a paper bill and pay by check.  I do not trust them.  We have over the air subsidized by the county.  Only problem the tower is line of sight and my neighbor has a mature woods in the way.   Another neighbor has it and loves it.  bugtussel 
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Online thecfarm

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Re: hughes net
« Reply #27 on: February 01, 2018, 07:28:25 AM »
We have a local service. They don't even advertise. We had Hugh Net,I think it was something else,they was changing the name. We only had it for a few months. Than we heard of this local sevice.  There is no limit on what we can use. Hugh Net there was. Wife does alot of you tube. That will eat some time up.
Routers,we had Linksys,I'm not saying they was doing something.but I wonder. We use to have trouble with it. Than after a year,free help,was over,we had more problems. We had to pay a fee,forgot,$50-70 for help. Than more problems, ???more money. We went to Next Gear and all these "problems" went away. It was almost like they shut us down to get money from us.
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Offline Ed_K

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Re: hughes net
« Reply #28 on: February 01, 2018, 10:13:40 AM »
 Dave Shepard, is the town going with Wired West. Our town is waiting for them to run fiber op.
Ed K

Offline Dave Shepard

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Re: hughes net
« Reply #29 on: February 01, 2018, 11:00:15 AM »
No. A lot of towns are doing their own thing. We don't have a provider selected yet, but have taken proposals.
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Offline coxy

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Re: hughes net
« Reply #30 on: February 01, 2018, 05:12:37 PM »
We have a local service. They don't even advertise. We had Hugh Net,I think it was something else,they was changing the name. We only had it for a few months. Than we heard of this local sevice.  There is no limit on what we can use. Hugh Net there was. Wife does alot of you tube. That will eat some time up.
Routers,we had Linksys,I'm not saying they was doing something.but I wonder. We use to have trouble with it. Than after a year,free help,was over,we had more problems. We had to pay a fee,forgot,$50-70 for help. Than more problems, ???more money. We went to Next Gear and all these "problems" went away. It was almost like they shut us down to get money from us.
Ray  the trouble you where having to pay all the time  was that hughes net

Online thecfarm

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Re: hughes net
« Reply #31 on: February 01, 2018, 05:59:31 PM »
coxy,that was with out small town internet sevice. Went good for a year,I think Linksys had a free year of trouble shooting. Than when the free sevice was up,things started to happen. Not saying,they was doing anything,I have no way to prove it. BUT it's kinda odd very little problems,really none with Netgear.
The problems was always Linksys router. Our first call would be our internet sevice. They can tell right in the office what is going on. They knew us on a first name basic.  :(   ::) We suspected something,we talk to other people,that don't have any problems. We went with Netgear and never had a complaint.
So no,it was not Hugh net,it was Linksys rounter.
Model 6020-20hp Manual Thomas bandsaw,TC40A 4wd 40 hp New Holland tractor, 450 Norse Winch, Heatmor 400 OWB,YCC 1978-79

Offline Runningalucas

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Re: hughes net
« Reply #32 on: August 07, 2018, 12:51:17 PM »
I'm officially in the hating hughes.net crowd.  Their service is full of promises, but always lacking in delivery.  Our Hughes net claims they've got good speed, and even using their speed site test, still only results in at best a 2mbit download speed.  Sometimes more, but the real test is that it won't load a youtube almost at all.  It won't load any sites that are flashplayer dependent. 

I've called them on this, and I've also done an FCC complaint.  Their response was that, 'engineering' will get back to me; which they did on Aug. 1 via email; only stating, 'they're working on it'....  That response was from an original inquiry over 2 months ago. 


Offline Sixacresand

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Re: hughes net
« Reply #33 on: August 07, 2018, 04:26:31 PM »
I read all the negative reviews about satellite internet before signing up.  However, no other reliable means is available in this rural area.  Satellite is not always as fast as advertised, but does work in a reliable manner.  When a new fiber optics DSL comes along, ill switch.  Not holding my breath on that one.

Offline petefrom bearswamp

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Re: hughes net
« Reply #34 on: August 07, 2018, 04:54:05 PM »
Started with dial up, slow but pretty reliable, went to Hughes was expensive and spotty, now have dsl but keeps going out like coxy says.
Our modem is downstairs and we have to go down to re set it constantly, twice today.
A neighbor says fios is inching closer to us all the while. but I'll believe it when I get it. 
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Offline clearcut

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Re: hughes net
« Reply #35 on: August 07, 2018, 05:04:21 PM »
Powering down the modem (HughsNet box), then waiting 20 seconds or so before powering it up again will often get reasonable connectivity back. At least for a while. 

Ive read that some people put their modem on a timer that restarts it at night when they are unlikely to be using it. 

One of those WiFi connected plugs may be useful to restart a distant or difficult to reach modem as long as the WiFi router is on a different outlet. 


Offline Runningalucas

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Re: hughes net
« Reply #36 on: October 08, 2018, 06:34:59 PM »
Welp, had to get rid of the Hughes net service.  I would call in for technical support because the service had gone from decent to good, to worse, and the worst.  Average connection speeds were .8mps, if at all; often times there was no service.

I called, and called Hughes net, they repetitively said the service was good, and I must have too many devices connected.  After filing an FCC complaint, and them allowing me out of their contract, which any of them will do with an FCC complaint, I signed with Viasat/wildblue. 

Their installer was definitely more of a professional, and noted the reason I had no hughes net signal was because of their weak, and wobbly satellite installation; their post that they mounted the dish to, moved 6 inches forwards, and backwards.  The guy was surprised I had any service. 

The funny part is, I called Hughes net to tell them I was officially done, and they could have their equipment back; their animated AI voice told me that my service was all good, up and running..... EVEN THOUGH, I had their modem in my hand, and satellite dish sitting outside on the ground disconnected!  lol

I did tell them, that they should've sent someone out, and I may still have their service....

Offline Dave Shepard

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Re: hughes net
« Reply #37 on: October 08, 2018, 07:38:34 PM »
I still get Hughesnet solicitations in the mail. I'm tempted to send them a speed test of my current internet. I don't have anything bad to say about them, but any satellite service is going to have issues. Latency, snow/rain, data limits, low speed. 

This is over wifi. I've seen 952/953 up/down tethered to a laptop. 







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Offline TKehl

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Re: hughes net
« Reply #38 on: October 09, 2018, 03:16:30 PM »
I think a large part of satisfaction with hughes net or viasat will be determined by how good the install and service techs are.  

We had frequent issues with Viasat.  When we got a tech out there he told us the install tech was supposed to put the post in concrete, not just in dirt.  It had shifted a bit and lost alignment causing our issues.  All good now.   ;)

Beyond that, it is customer service and the inherent limitations of the tech.  Still the best internet we can get though.   ;D
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Offline DDW_OR

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Re: hughes net
« Reply #39 on: October 10, 2018, 12:31:22 AM »
Hughes installed the dish and modem and have not had a problem

here is the results if the builtin modem test

Packet Loss0%
Average Delay674 ms
Minimum Delay580 ms
Maximum Delay889 ms

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Hughes Net Question

Started by pappy19 on General Board

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Last post June 11, 2013, 05:51:06 PM
by pappy19
 


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