The Forestry Forum is sponsored in part by:

iDRY Vacuum Kilns


Forestry Forum
Sponsored by:


TimberKing Sawmills



Toll Free 1-800-582-0470

LogRite Tools



Norwood Industries Inc.




Your source for Portable Sawmills, Edgers, Resaws, Sharpeners, Setters, Bandsaw Blades and Sawmill Parts

EZ Boardwalk Sawmills. More Saw For Less Money!

STIHLDealers.com sponsored by Northeast STIHL


Woodland Sawmills

Peterson Swingmills

 KASCO SharpTech WoodMaxx Blades

Turbosawmill

Sawmill Exchange

Michigan Firewood, your BRUTE FORCE Authorized Dealer

Baker Products

ECHO-Bearcat

iDRY Wood Lumber Vacuum Drying for everyon

Nyle Kiln Dry Systems

Chainsawr, The Worlds Largest Inventory of Chainsaw Parts

Smith Sawmill Service



Author Topic: Info?  (Read 2889 times)

0 Members and 1 Guest are viewing this topic.

Offline Thomasjw4

  • member
  • *
  • Posts: 49
  • Location: western Montana
  • Gender: Male
  • I'm new!
    • Share Post
Info?
« on: December 20, 2020, 10:18:37 PM »
Is anyone else having a hard time getting the info they requested?  i have been waiting more than a month, my dad has been waiting longer. 

Offline DesertHobo

  • member
  • *
  • Posts: 37
  • Age: 29
  • Location: Seneca, New York
  • Gender: Male
  • Better busy than bored
    • Share Post
Re: Info?
« Reply #1 on: April 24, 2021, 02:03:29 PM »
Any luck since your post?

I've had a decent time going back and forth with one of their sales people. I spoke with a customer service rep first, that was a few weeks ago. The salesperson took over after that.

Offline Thomasjw4

  • member
  • *
  • Posts: 49
  • Location: western Montana
  • Gender: Male
  • I'm new!
    • Share Post
Re: Info?
« Reply #2 on: May 15, 2021, 11:38:04 AM »
Yep, i got a hold of them a few months ago, and already have my mill. 😁

Offline DesertHobo

  • member
  • *
  • Posts: 37
  • Age: 29
  • Location: Seneca, New York
  • Gender: Male
  • Better busy than bored
    • Share Post
Re: Info?
« Reply #3 on: May 15, 2021, 09:39:32 PM »
Nice! What did you end up with?

Offline Thomasjw4

  • member
  • *
  • Posts: 49
  • Location: western Montana
  • Gender: Male
  • I'm new!
    • Share Post
Re: Info?
« Reply #4 on: May 21, 2021, 10:49:21 PM »
LM 29 V2. just started cutting with it and i am more than happy with it!

Offline DesertHobo

  • member
  • *
  • Posts: 37
  • Age: 29
  • Location: Seneca, New York
  • Gender: Male
  • Better busy than bored
    • Share Post
Re: Info?
« Reply #5 on: May 22, 2021, 07:43:24 AM »
I'm glad it worked out for you. Hoping mine will be ready for pickup soon.

Happy sawing!

Offline 1countryboy

  • Full Member
  • **
  • Posts: 76
  • Location: North Central Ohio
  • Gender: Male
    • Share Post
Re: Info?
« Reply #6 on: August 15, 2021, 07:22:16 PM »
same issues and its mid august.   I needed parts for a HD36 "brain"  and they quoted me to UPgrade $2200.   The part i need is a $119 dollar part.   Very poor customer support, sad, the mill is top notch.  Doesn t work with out that part!!!  Waiting to see if they finally give me an answer.  
Ohio Certified Tree Farm, Ohio (almost there, Centennial Farms), Ashland County Soil Conservation Award., USDA/ASCS/FSA forest management(TSI) 1963 to present,

Offline 1countryboy

  • Full Member
  • **
  • Posts: 76
  • Location: North Central Ohio
  • Gender: Male
    • Share Post
Re: Info?
« Reply #7 on: August 24, 2021, 07:42:41 PM »
Update.  Got answer from a Treavor at Norwood.  Says he is a teck.  Told me i can not get that part from norwood and I should stop asking.  Must have hit a sore spot.  ;) :D ;D
Wow, great PR with customers that spend a bundle on the HD36.   

Issue is He must not know much.  Google and find that part thru Amazon for 119 dollars and shipped and installed in less than a week.   Cheap fix vs his remedy.

If any of you have the HD36 with the "brain"  and corded remote.   You can get all 3 of the boards, etc on line.  NOT from norwood.   Their fix.......Upgrade 2200 plus.   Wonder if he works on a commission like used car sales guys. :D

No issue with the quality of the product
Issues are with customer service.   

Ohio Certified Tree Farm, Ohio (almost there, Centennial Farms), Ashland County Soil Conservation Award., USDA/ASCS/FSA forest management(TSI) 1963 to present,


Share via delicious Share via digg Share via facebook Share via linkedin Share via pinterest Share via reddit Share via stumble Share via tumblr Share via twitter

xx
need some info

Started by coxy on Forestry and Logging

3 Replies
718 Views
Last post May 30, 2015, 10:58:51 AM
by BEEMERS
xx
BB Gun Info?

Started by Jeff on General Board

31 Replies
12084 Views
Last post January 08, 2008, 03:38:46 PM
by Furby
xx
need some info please

Started by coxy on General Board

3 Replies
747 Views
Last post February 27, 2017, 06:37:15 PM
by coxy
xx
Need some info!

Started by old3dogg on General Board

5 Replies
1293 Views
Last post April 12, 2005, 05:12:44 AM
by old3dogg
 


Powered by EzPortal