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Author Topic: Trouble Getting Parts from Woodmizer Canada  (Read 490 times)

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Offline Mountain_d

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Trouble Getting Parts from Woodmizer Canada
« on: May 24, 2021, 06:56:56 AM »
Is anyone else having trouble getting parts from Woodmizer Canada? When I call the machine puts me through to the parts section then the machine tells me their mailbox is full and I cannot leave a message.  I called back over several days and get the same thing. I tried ordering parts through the website but their search function cannot look up by part number. They have some basic parts available on line (belts etc) but not what I am looking for. Has anyone else been able to get through to their parts people? If so, can you tell me how you went about it? Curious if others are having the same trouble.
Mountain 
1978 TJ 230E 3.9L Cummins 4B, Husky 372XP, Husky 61, Husky 266XP, JRed 625, Husky 265RX clearing saw,  Woodmizer LT40HD 1995, Kubota 4950DT (53hp 4WD), Wallenstein V90 Skidding Winch, John Deere 610 backhoe, 1995 Volvo White GMC WCA42T SA Dump Truck, 2004 Ford F-250SD 4WD, , Central Boiler OW

Offline Mountain_d

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Re: Trouble Getting Parts from Woodmizer Canada
« Reply #1 on: May 24, 2021, 07:05:02 AM »
Just to add something, I have been trying the Lindsey Ontario number. I cannot fine a direct number for their Quebec office. Can someone supply the direct Quebec number for parts? The National 800 number was not working for me either. Desperate for parts here!
Thanks.
Mountain. 
1978 TJ 230E 3.9L Cummins 4B, Husky 372XP, Husky 61, Husky 266XP, JRed 625, Husky 265RX clearing saw,  Woodmizer LT40HD 1995, Kubota 4950DT (53hp 4WD), Wallenstein V90 Skidding Winch, John Deere 610 backhoe, 1995 Volvo White GMC WCA42T SA Dump Truck, 2004 Ford F-250SD 4WD, , Central Boiler OW

Offline Percy

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Re: Trouble Getting Parts from Woodmizer Canada
« Reply #2 on: May 24, 2021, 11:17:25 AM »
Strange. I am/was  able to get the parts I needed quickly out west. Is this the number you are trying??
1-877-866-0667

GOLDEN RULE : The guy with the gold, makes the rules.

Offline Stephen1

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Re: Trouble Getting Parts from Woodmizer Canada
« Reply #3 on: May 24, 2021, 04:53:25 PM »
I have no problems getting through 
Here is Head office #
(877) 357-3373
They are on COVID hours in Ontario, meaning only 1 person in the parts at a time. Everyone else is working from home. 
IDRY Vacum Kiln, LT40HDWide, BMS250 sharpener/setter 742b Bobcat, TCM forklift, Sthil 026,038, 461. 1952 TEA Fergusan Tractor

Offline York Woodwright

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Re: Trouble Getting Parts from Woodmizer Canada
« Reply #4 on: May 24, 2021, 07:40:37 PM »
I was at the Lindsay office picking up some heavy kit about 10 days ago. They are doing their best under difficult conditions but they are swamped even with the addition of a new staff member. It was suggested to me that when I need parts, I should email John. If you don't have his email address, send me a message. 
I'm still learning how to use my WM LT40HD. This is an avocation, not a vocation -- not as pecunious as medicine, but a lot more fun!

Offline Kutter

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Re: Trouble Getting Parts from Woodmizer Canada
« Reply #5 on: May 26, 2021, 08:24:39 PM »
Wonder if you could call and order through the Salmon Arm BC office, the senior office guy knows his stuff and they are very helpful👍

Offline KWood255

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Re: Trouble Getting Parts from Woodmizer Canada
« Reply #6 on: May 27, 2021, 10:24:55 PM »
Mountain_d, try Howies Saw in Thunder Bay. They are a WM dealer and have been great to deal with. 


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