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When to Give Up on a Potential Customer

Started by SawyerTed, April 28, 2025, 07:58:03 PM

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WV Sawmiller

#75
May 10, 2025, 05:10:05 PM
Teak,

   When the guy asked "Do you give discounts" I'd probably have replied "Yes but only to my friends and I don't even like you."
Howard Green
WM LT35HDG25(2015) , 2011 4WD F150 Ford Lariat PU, Kawasaki 650 ATV, Stihl 440 Chainsaw, homemade logging arch (w/custom built rear log dolly), JD 750 w/4' wide Bushhog brand FEL

Dad always said "You can shear a sheep a bunch of times but you can only skin him once

SawyerTed

#76
May 10, 2025, 08:54:00 PM
Do you give a discount?  

That's not for sale anymore.  
Woodmizer LT50, WM BMS 250, WM BMT 250, Kubota MX5100, IH McCormick Farmall 140, Husqvarna 372XP, Husqvarna 455 Rancher

customsawyer

#77
Yesterday at 06:50:30 AM
Normally the customer and I both laugh when they ask for a Veteran discount. I explain that I am one, are they going to pay extra. 
Two LT70s, Nyle L200 kiln, 4 head Pinheiro planer, 30" double surface Cantek planer, Lucas dedicated slabber, Slabmizer, and enough rolling stock and chainsaws to keep it all running.
www.thecustomsawyer.com

YellowHammer

#78
Yesterday at 03:57:53 PM
I'm not sure I'm going to give up on this one, but I just got called by a customer a few minutes ago and this is the exact conversation:

Phone rings
Me - The Consummate Professional: "Hello, This is Hobby hardwood, may I help you?"
 
Him - The New Potential Customer: "HI, I need some wood to replace some boards in my cabinets.  Do you have any?"

Me, - The Unflappable Professional:  "Yes, sure, we have 56 species, what kind do you need?"

Him:  "I don't know, don't you?  They are old"

You can't make this stuff up.
YellowHammerisms:

Take steps to save steps.

If it won't roll, its not a log; it's still a tree.  Sawmills cut logs, not trees.

Kiln drying wood: When the cookies are burned, they're burned, and you can't fix them.

Sawing is fun for the first couple million boards.

Be smarter than the sawdust

fluidpowerpro

#79
Yesterday at 06:06:50 PM
You should have replied "Its your lucky day! I have lots of old wood!"
Change is hard....
Especially when a jar full of it falls off the top shelf and hits your head!

Local wind direction is determined by how I park my mill.

Old Greenhorn

#80
Yesterday at 06:20:39 PM
Set the hook and reel him in.
 Tell him to bring a board and you will help him match it up from your extensive inventory. He doesn't sound like a PITA, just somebody in need of education.
Tom Lindtveit, Woodsman Forest Products
Oscar 328 Band Mill, Husky 350, 450, 562, & 372 (Clone), Mule 3010, and too many hand tools. :) Retired and trying to make a living to stay that way.  NYLT Certified.
OK, maybe I'm the woodcutter now.
I work with wood, There is a rumor I might be a woodworker.

Resonator

#81
Yesterday at 07:14:19 PM
The cabinet wood might not be one those 56 species... it could be cut from the plywood species. ffcheesy
Independent Gig Musician and Sawmill Man
Live music act of Sawing Project '23 & '24, and Pig Roast '19, '21, & '24
Featured in the soundtrack of the "Out of the Woods" YouTube video:
"Epic 30ft Long Monster Cypress and Oak Log! Freehand Sawing"

Proud owner of a Wood-Mizer 2017 LT28G19

Old Greenhorn

#82
Yesterday at 07:16:58 PM
But OLD plywood. ffcheesy
Tom Lindtveit, Woodsman Forest Products
Oscar 328 Band Mill, Husky 350, 450, 562, & 372 (Clone), Mule 3010, and too many hand tools. :) Retired and trying to make a living to stay that way.  NYLT Certified.
OK, maybe I'm the woodcutter now.
I work with wood, There is a rumor I might be a woodworker.

Dave Shepard

#83
Yesterday at 08:01:18 PM
Sounds like it might be old-growth luan to me.
Wood-Mizer LT40HDD51-WR Wireless, Kubota L48, Honda Rincon 650, TJ208 G-S, and a 60"LogRite!

SawyerTed

#84
Yesterday at 08:30:06 PM
Painted wormy American Chestnut cabinets came to mind.  
Woodmizer LT50, WM BMS 250, WM BMT 250, Kubota MX5100, IH McCormick Farmall 140, Husqvarna 372XP, Husqvarna 455 Rancher

YellowHammer

#85
Yesterday at 09:59:44 PM
I'm thinking $200 per board foot ebony.  
YellowHammerisms:

Take steps to save steps.

If it won't roll, its not a log; it's still a tree.  Sawmills cut logs, not trees.

Kiln drying wood: When the cookies are burned, they're burned, and you can't fix them.

Sawing is fun for the first couple million boards.

Be smarter than the sawdust

Stephen1

#86
Today at 06:43:45 AM
ffcool     $$$$$$$$
IDRY Vacum Kiln, LT40HDWide, BMS250 sharpener/setter 742b Bobcat, TCM forklift, Sthil 026,038, 461. 1952 TEA Fergusan Tractor

doc henderson

#87
Today at 07:26:46 AM
root ball veneer!
Timber king 2000, 277c track loader, PJ 32 foot gooseneck, 1976 F700 state dump truck, JD 850 tractor.  2007 Chevy 3500HD dually, home built log splitter 18 horse 28 gpm with 5 inch cylinder and 32 inch split range with conveyor powered by a 12 volt tarp motor

Cedarman

#88
Today at 07:33:31 AM
I get a few calls from people that need to replace cedar siding on their house.  I ask is it western or eastern.  They don't know.  Send a pic of both sides and fresh cut end.
When they do, I can either help them or send them hunting western red cedar.
I know, I know, educating the ignorant one person at a time.
I am in the pink when sawing cedar.

longtime lurker

#89
Today at 08:17:46 AM
Quote from: Cedarman on Today at 07:33:31 AMI get a few calls from people that need to replace cedar siding on their house.  I ask is it western or eastern.  They don't know.  Send a pic of both sides and fresh cut end.
When they do, I can either help them or send them hunting western red cedar.
I know, I know, educating the ignorant one person at a time

Sooo educate the ignorant. What's the difference and which is better? I'm familiar with WRC,  don't know the Eastern at all
The quickest way to make a million dollars with a sawmill is to start with two million.
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