Author Topic: Have called Cook's twice for information. (Read 11217 times)

OutlawB52 · « **on:** February 16, 2018, 06:27:22 PM »

Have received nothing but "call us when ready to buy". Am I doing something wrong ? I like their built like a tank attitude.

Tin Horse · « **Reply #1 on:** February 16, 2018, 07:21:39 PM »

Just received my new cat claw sharpener and setter today here in Ontario, Canada. Couldn't be more please with their support and help.

I e-mail and phone and they always respond quickly. Keep trying I think you'll be happy!

starmac · « **Reply #2 on:** February 16, 2018, 07:22:42 PM »

A couple of old sayings come to mine.
first is The third times a charm.

Second and sometimes my favorite would be, Three strikes your out.

CooksSaw · « **Reply #3 on:** February 19, 2018, 11:47:07 AM »

Quote from: OutlawB52 on February 16, 2018, 06:27:22 PM

Have received nothing but "call us when ready to buy". Am I doing something wrong ? I like their built like a tank attitude.

Verizon had a major outage this past week and up until Friday our phones have been in and out on top of the flu running through our office which still has many of us out.
However, we're here and willing to help just give a call toll free 1-800-473-4804 or by email sales@cookssaw.com

Thanks,
James

petefrom bearswamp · « **Reply #4 on:** February 19, 2018, 12:35:55 PM »

What contact I have had with Cook's was [positive.
Well Magicman is retired and Marty must have been elswhere or I'm sure the phones would have been fixed promptly.

Jeff · « **Reply #5 on:** February 19, 2018, 01:29:05 PM »

No they wouldn't, they were ATT.

ellmoe · « **Reply #6 on:** February 19, 2018, 07:12:42 PM »

Quote from: Jeff on February 19, 2018, 01:29:05 PM

No they wouldn't, they were ATT.

Ah! Sabotage!

farmfromkansas · « **Reply #7 on:** May 10, 2020, 11:45:29 AM »

When I call Cooks, seems like they are busy as can be, but someone can usually help out.

woodman52 · « **Reply #8 on:** July 16, 2020, 06:55:33 PM »

I called a couple of time recently. First time I wanted to talk to Robert, He was busy when I called but called back the same day and was very helpful even though I was asking about buying a used Cooks mill. I called back a couple of days later and the person I talked to, although not as knowledgeable, still tried hard to answer my questions and ended up sending me a manual for the mill I am looking at. I was very satisfied with the customer service.

farmfromkansas · « **Reply #9 on:** August 09, 2020, 11:49:24 AM »

Think the phone companies named ATT have gone bankrupt twice. Wonder if southwestern bell changed their name to ATT to signal their upcoming bankruptcy. Nobody has ATT phones hardly anymore, the phone book is only a few pages. And the neighbors are dropping their land lines.

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