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Author Topic: Dear Customer, Please don't seal the ends of your logs....  (Read 3192 times)

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Offline Magicman

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Re: Dear Customer, Please don't seal the ends of your logs....
« Reply #20 on: January 06, 2013, 04:33:03 PM »
    Would anyone really cut off the customer's end coating? 

Some might, and some will.  I will not.  The customer paid good money for the Anchorseal plus spent the time to seal the ends so it would be an insult for me to whack them off.  The exception would be not being able to see the end grain to properly QS, etc.  Sometimes we just need to lighten up, smile, and let life happen.

I do regularly saw off dirty ends.
Knothole Sawmill, LLC     '98 Wood-Mizer LT40SuperHydraulic   WM Million BF Club Member   WM Pro Sawyer Network

Never allow your "need" to make money to exceed your "desire" to provide quality service.....The Magicman

Offline red oaks lumber

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Re: Dear Customer, Please don't seal the ends of your logs....
« Reply #21 on: January 06, 2013, 06:43:58 PM »
if the endcoat is fresh like the picture showed i would either cut the ends off or pack up the mill. why do you guys think this is acceptable?
the experts think i do things wrong
 over 18 million b.f. processed and 7341 happy customers i disagree

Offline Delawhere Jack

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Re: Dear Customer, Please don't seal the ends of your logs....
« Reply #22 on: January 06, 2013, 06:54:54 PM »
if the endcoat is fresh like the picture showed i would either cut the ends off or pack up the mill. why do you guys think this is acceptable?

I like to crap regular, which means I need to eat regular...

It really isn't that big of a deal.

Offline Jim H

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Re: Dear Customer, Please don't seal the ends of your logs....
« Reply #23 on: January 06, 2013, 07:13:53 PM »
I had a guy do that once, took a couple of years for the white paint stains to wear off the mill. Whenever someone ask about Anchorseal I recommend orange. That way if it's still wet it'll help the appearance of the mill. :D
2008 LT40HDG28, autoclutch, debarker, stihl 026, 046, ms460 bow, 066, JD 2350 4wd w/245 loader, sawing since '94 fulltime since '98

Offline Kansas

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Re: Dear Customer, Please don't seal the ends of your logs....
« Reply #24 on: January 06, 2013, 07:58:18 PM »
Had a situation where a tree service took down one of the most beautiful veneer walnut tree I ever saw. Idiots cut the tree from a 16 ft veneer down to 2 8's, and never left hardly any boot. Friend of mine in another tree trimming business got involved and bought them. The other tree company had tried to take them away for free. He is a big anchor seal fan. He anchor seals them... in purple. No room to cut anything off. You couldn't see anything. But it had to be purple, because he is a K-State fan.

Offline drobertson

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Re: Dear Customer, Please don't seal the ends of your logs....
« Reply #25 on: January 06, 2013, 08:24:32 PM »
I have to agree with MM, I would never cut someones end coat, I only cut the rough and dirty ends, or the older ends that might hide iron stain. Most often just on the butt ends of the logs, My very first portable job was for a gentleman who painted his log ends, can't remember if it was a problem or not, he has since been a very good custormer, that was in 05'.
only have a few chain saws I'm not suppose to use, but will at times, one dog Dolly, pretty good dog, just not sure what for yet,  working on getting the gardening back in order, and kinda thinking on maybe a small bbq bizz,  thinking about it,


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