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new WM BMS250MU, won't operate (my issue solved, others still have problems)

Started by jimbarry, April 26, 2022, 06:51:00 AM

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Brad_bb

@jimbarry Did Woodmizer ever respond.  What if anything did they offer you??  Definitely seems like they let you down.  They should have had answers or had it shipped back right away.  You should not have had to go through all of that.  
Anything someone can design, I can sure figure out how to fix!
If I say it\\\\\\\'s going to take so long, multiply that by at least 3!

Hilltop366

I would have thought that the motor would be thermally protected to prevent burnout.

I wonder how good your power supply is? A voltage drop may cause a motor to run hot, perhaps checking the voltage and wire size for length of run also extension cord size if using one.

Or it could just be too dang hot to get proper cooling for that motor.

Groschopp Tech Tips | Troubleshooting an Overheating Motor - YouTube

jimbarry

Quote from: johrich on August 09, 2023, 11:34:52 AM
I bought a
BMS250 back in May.  ... Any opinions before I contact WM again?








Have you been on the phone yet and spoken to the WM troubleshooting technicians in their Electrical Division? Two guys there I know of who, over the phone, should be able to deduce the issue. Make sure you have a voltmeter handy.

The cbn wheel motor does get hot. The one's on mine do for sure. Have you checked to see if the cooling fan on the end of the motor is spinning? Without that fan, no matter if everything else is ok, the motor will get too hot. 

Quote from: Brad_bb on August 09, 2023, 12:06:20 PM
@jimbarry Did Woodmizer ever respond.  What if anything did they offer you??  Definitely seems like they let you down.  They should have had answers or had it shipped back right away.  You should not have had to go through all of that.  
No, they didn't. Left to figure out most of it myself. They offered nothing other than replacement boards at the time. The local rep offered a cbn wheel for the inconvenience.  'Should' have is certainly subjective. I've had various other issues ( https://forestryforum.com/board/index.php?topic=122508 https://forestryforum.com/board/index.php?topic=121834 https://forestryforum.com/board/index.php?topic=111227 ). Electrical solved over the phone with the electrical tech's at WM USA.


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