Author Topic: 'Nother New Laptop (Read 8130 times)

WDH · « **Reply #40 on:** July 18, 2018, 07:50:34 PM »

I wonder how far that you could throw it? Just think of all the pleasurable things that you could do to break it into tiny pieces. There is a thread here on charring wood. Maybe you could char it

.

Magicman · « **Reply #41 on:** July 18, 2018, 08:45:35 PM »

As per Dell's instructions today I have; RAM check, SFC, & IMEI. I am now working on "fast startup".

Magicman · « **Reply #42 on:** July 18, 2018, 09:31:59 PM »

I just got an email and Dell is escalating this to their " Resolution Experts", shall I say....again. At least they are very prompt with there responses.

Magicman · « **Reply #43 on:** July 19, 2018, 02:19:12 PM »

After our latest exchange of email during which I was not so nice, well firm anyway, they are to schedule a home visit.

ronwood · « **Reply #44 on:** July 19, 2018, 03:02:30 PM »

Magicman

Why don't Dell just give you a new labtop?

Ron

Magicman · « **Reply #45 on:** July 19, 2018, 03:48:32 PM »

I asked for either a new Laptop or a refund back in June which prompted them to have me send it back again....again. Everything in it has been replaced so I guess that is why they wanted me to reload the OS this morning. I said no that enough was enough, and they came back with the "home visit" thing.

Yesterday's bluescreen critical failure said, Stopcode: Faulty hardware corrupted page. This is the same Stopcode that I have seen several times in the past.

pineywoods · « **Reply #46 on:** July 19, 2018, 08:22:31 PM »

Lynn, you probably won't like what I'm gonna say, but here goes anyway. This sounds suspiciously like a dell problem I spent a lot of time on. This was a desktop, but same as a laptop except for case, screen and keyboard. It is my understanding that most everything has been changed out EXCEPT THE HARD DRIVE which holds all your personal files. There may be a copy of the cpu bios there also. If dell attempted to upgrade the cpu bios (supposedly to fix problems) and you got a corrupted copy, that corrupted copy would be written to the hard drive. Part of a recovery from a windows hiccup would be to reload the cpu bios from hard drive, with guess what, the corrupted copy. That's why changing the motherboard (which contains the cpu among other things) didn't fix the problem.

Therefore it might be advisable to save all your personal stuff if possible. The dell tech probably gonna change out the hard drive..
In theory, he could just download a good copy of bios and install it. I didn't have much luck doing that...

Magicman · « **Reply #47 on:** July 19, 2018, 09:05:34 PM »

It was my understanding that they replaced the hard drive the first time that it went back to Dell, but it doesn't matter to me. This morning they wanted me to "create a Windows Recovery & Installation media" and "perform a fresh OS reinstallation on the system".

That is when I balked and told them if they wanted that done they would have to do it. I don't care if they wipe it clean because there is nothing here but my bookmarks and I established them so I can do it again.

IMERC · « **Reply #48 on:** July 20, 2018, 04:27:17 AM »

CCleaner can help tremendously w/ that ''bloat''...
the free version is all that is needed 99% of the time...
I've used it since '04 w/o issue..

thecfarm · « **Reply #49 on:** July 20, 2018, 04:45:06 AM »

You are not having any luck with that thing.

Maybe you should stick to sawing.

WDH · « **Reply #50 on:** July 20, 2018, 07:17:50 AM »

Maybe you should saw it. I would suggest a 4 degree blade.

Texas Ranger · « **Reply #51 on:** July 20, 2018, 08:54:01 AM »

Quote from: WDH on July 20, 2018, 07:17:50 AM

Maybe you should saw it. I would suggest a 4 degree blade.

Or use it for a target base for the elk rifle.

Magicman · « **Reply #52 on:** July 23, 2018, 05:15:47 PM »

A Computer Geek is scheduled to make a home visit tomorrow. We shall see.

SwampDonkey · « **Reply #53 on:** July 23, 2018, 05:20:28 PM »

It sure is an interesting gauntlet.

Magicman · « **Reply #54 on:** July 24, 2018, 08:23:54 PM »

I went to the Prom but I didn't dance. Got stood up. My date was a no show. $:-\$

WDH · « **Reply #55 on:** July 24, 2018, 08:26:26 PM »

Again, again?

SwampDonkey · « **Reply #56 on:** July 25, 2018, 03:37:36 AM »

Reminds me of getting a Kubota backhoe fixed after 150 hrs on a new machine by the local dealer...........oh about 3 months and it still leaks oil. And Kubota has never owned up other than to send a mouth piece. Welcome to today's world. Don't mention quality and service to me.

YellowHammer · « **Reply #57 on:** July 25, 2018, 07:46:03 AM »

I finally got tired of all the Windows trials and tribulations about 2 years ago and went Apple. Love it, never will go back. Super fast startup, lots of storage, never crashes, everything works together including phones, iPads, wireless printers, networks, etc.

Maybe its time to punt?

lxskllr · « **Reply #58 on:** July 25, 2018, 08:30:25 AM »

I switched to gnu/linux full time in 2009 after using it partially a couple years. I like not being beholden to a company, and having to ask permission to use my computer. My Dell Intel based workstation at work started life as an AMD based netbook. I swapped the drive over, and it booted no problem. I like debian when I have time to set it up, and xubuntu when I want something quick.

That said, it's a proprietary world, and you sometimes have issues when trying to run random hardware, or have to interact with organizations that haven't yet made it to the 21st century(not unironically due to proprietary software). The freedom is worth the extra work imo, and doesn't have the builtin spyware that comes with systems like Win10.

Magicman · « **Reply #59 on:** July 25, 2018, 12:08:23 PM »

I have no idea what is going on or why the miscommunication. I only know what the Email that I got said. Now they are saying: The part is shipped to the facility once a Tech is assigned he will call you to setup an appointment for service.

I have no idea what part or how they know which part??

For whatever reason the Laptop has not failed since Sunday when Windows did a BIOS upgrade. Maybe that fixed it, but time will tell. If it is fixed I don't want anyone doing anything.

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Author Topic: 'Nother New Laptop (Read 8130 times)

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