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Author Topic: Thanks Woodmizer  (Read 775 times)

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Offline POSTON WIDEHEAD

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Thanks Woodmizer
« on: June 30, 2020, 06:39:54 PM »
Hydraulic motor burned completely out.
Started out being sluggish. 
Checked everything per manual and per Woodmizer for days......finally....I could smell it.
Not just the brushes but the whole shooting match.

3 month's out of Warranty. 

They sent me a brand new motor and pump.
They sent me labels to return my used pump and motor.

Woodmizer, I really appreciate it.
Thank-You, Goat.
The older I get I wish my body could Re-Gen.

Offline Durf700

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Re: Thanks Woodmizer
« Reply #1 on: June 30, 2020, 07:40:39 PM »
i'm sure that makes you feel that you definitely purchased the right brand!  glad to hear they took care of you.

Online Magicman

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Re: Thanks Woodmizer
« Reply #2 on: June 30, 2020, 08:22:55 PM »
Wow Sir, it's good that your hydraulic woes were properly handled


 
and also it's good to see your smiling face back here on the FF.
Knothole Sawmill, LLC     '98 Wood-Mizer LT40SuperHydraulic   WM Million BF Club Member   WM Pro Sawyer Network

Never allow your "need" to make money to exceed your "desire" to provide quality service.....The Magicman

Online Old Greenhorn

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Re: Thanks Woodmizer
« Reply #3 on: June 30, 2020, 09:19:01 PM »
Now that is service above and beyond. That is what sells sawmills and build respect. It is rare in these days and worth making some noise about. Didn't even cost you a single SGU.
Good to see you are still around and making trouble.
Oscar 328 Band Mill, Husky 450, 372 (Clone), Mule 3010, and too many hand tools. :) I mill for fun and my mental health. NYLT Certified.

I ain't the woodcutter, but I can cut wood 'til the woodcutter gets here. OK, maybe I am the woodcutter now.
I can work with wood, but I am NOT a Woodworker

Offline barbender

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Re: Thanks Woodmizer
« Reply #4 on: June 30, 2020, 10:41:43 PM »
Good point on the retained SGU 😁
Too many irons in the fire

Offline Peter Drouin

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Re: Thanks Woodmizer
« Reply #5 on: July 01, 2020, 05:33:46 AM »
He's back. I thought he did not like us anymore. Or his hair on his head was so long he could not find the keyboard. ;D smiley_wavy
A&P saw Mill LLC.
45' of Wood Mizer, cutting since 1987.
License NH softwood grader.

Online thecfarm

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Re: Thanks Woodmizer
« Reply #6 on: July 01, 2020, 06:31:21 AM »
Good service. That company that sells orange tractors should take notes.  ::)  I was not past a month and they would not help me. I bought blue next time.  ;D 
Model 6020-20hp Manual Thomas bandsaw,TC40A 4wd 40 hp New Holland tractor, 450 Norse Winch, Heatmor 400 OWB,YCC 1978-79

Online Sixacresand

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Re: Thanks Woodmizer
« Reply #7 on: July 01, 2020, 07:25:06 AM »
I suspect a WM parts guy will be getting choice from DP's mantel showroom and a kitten.   :D

Offline goose63

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Re: Thanks Woodmizer
« Reply #8 on: July 01, 2020, 07:28:56 AM »
He's back. I thought he did not like us anymore. Or his hair on his head was so long he could not find the keyboard. ;D smiley_wavy
Peter  he is on face book all day long  ;D
goose
if you find your self in a deep hole stop digging
saw logs all day what do you get lots of lumber and a day older
thank you to all the vets

Offline kelLOGg

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Re: Thanks Woodmizer
« Reply #9 on: July 01, 2020, 07:38:28 AM »
Welcome back, Goat. Been missing your humor and posts.
Cook's MP-32, 16HP, 20' (modified w/ power feed, up/down, loader/turner)
DH kiln, CatClaw, setter, tandem trailer, log arches, tractor, thumb tacks

Offline Peter Drouin

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Re: Thanks Woodmizer
« Reply #10 on: July 02, 2020, 05:25:30 AM »
I don't have Facebook. No time for it,
A&P saw Mill LLC.
45' of Wood Mizer, cutting since 1987.
License NH softwood grader.

Offline Beavertooth

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Re: Thanks Woodmizer
« Reply #11 on: July 02, 2020, 09:58:59 AM »
Woodmizer sent me new computer to go in my remote station on my LT70 at no charge 2 1/2 years out of warranty.  Super great folks.  Some companies may be as good as Woodmizer on their customer service but it would be about impossible to be any better. I have been dealing with them for 15 years and have nothing but good things to say about Woodmizer. 
2007 LT70 Remote Station 62hp cat.

Offline SawyerTed

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Re: Thanks Woodmizer
« Reply #12 on: July 02, 2020, 10:08:21 AM »
I had a sensor issue on my mill about 6 weeks after the warranty ended.  I think the WM invoice said good will replacement.  As far as Im concerned, WM gets a lot of mileage from their good will!  
Woodmizer LT35HD25, WM BMS 250, WM BMT 250, Kubota MX5100, IH McCormick Farmall 140, Husqvarna 372XP, Husqvarna 455 Rancher, Ram 3500 6.7 Cummins

Online CCCLLC

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Re: Thanks Woodmizer
« Reply #13 on: July 02, 2020, 11:29:39 AM »
Had the button pad on my wide head go out, 6 months out of warranty, not as fortunate on the " good will". But, a warranty is a contract and WM is following it. Warranty they offer is great.


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