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Author Topic: JONSERED 670 tale  (Read 2005 times)

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Offline PILOON

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JONSERED 670 tale
« on: November 12, 2005, 10:48:26 PM »
Wel my ole 670 suffered a fatal incidedt last W/E.

I was cutting firewood when the chain stopped turning!
I naturally assumed that the clutch had given up the ghost but to my surprise discovered that the threaded portion of the crank just plain sheared away. (the LH thread that the clutch screws onto)

This saw  has had a very easy life. I bought it used about 13 yrs ago as a virtual virgin saw.
Heck the blade still had all its factory paint and the saw belly was clear of nicks and chipped paint.

Even to date I don't think I have used up more than 4-5 chains on it.
I still am using the origional blade.

I said to myself,"Other than time lapse, this is essentially a warantee issue!"

Well I called the Jonsered distributor for Canada and repeated this story to them.

Well now that is one great company!

They bent over backwards to help me and found me a new crankshaft even though it is old enough that they don't have to support the model.
Best yet the crank is free! They agreed that that should not happen.

All misc parts related I happily pay for, like seals, o-rings gaskets etc.
I am installing new bearings and rings at the same time.

Hopefully I will have another 13 years usage from this fine saw.

This is basically the same as the Husky 61 or 162 series saw.

Offline Kevin

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Re: JONSERED 670 tale
« Reply #1 on: November 13, 2005, 04:36:54 PM »
That was decent of them.  smiley_thumbsup_grin

Offline Coon

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Re: JONSERED 670 tale
« Reply #2 on: November 13, 2005, 06:42:10 PM »
That was really decent of them. 8) 8)

I wonder if they'd give me a whole new saw when and if my old 630 ever gives up.   It's had a long life and still giving me more and more usage.  The saw has fallen over 5,000,000 bdft worth of saw logs as well as bucking many of them and cut probably in the 1000's of cords of firewood.  And this is no bull :o ;D :D
Norwood Lumbermate 2000 w/Kohler,
Husqvarna, Stihl and, Jonsereds Saws

Offline PILOON

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Re: JONSERED 670 tale
« Reply #3 on: November 16, 2005, 12:21:21 AM »
Well I picked up the crank today as well as the other items that I figured would do a topnotch repair.
Bearings, seals, gaskets, piston ring plus a few other odds and sods.
Cast me about $100.(cdn) in all.
Sure is a heck of alot better than buying a new saw!
I figure that it will take me about an hour and a half or so to rebuild her.

It seems that I got their last crank in stock.
Had to mike the threads at the flywheel end as there are 2 series of cranks that fitted this saw. (the thread diam was how they determine which crank I had)

Their parts man said that he had seen this happen a few times before so I presume I unearthed what the auto industry calls a hidden warrantee..

The whole experience was what I'd call 'Pleasent and relatively painless'

A big thanks to Jonsered/Huskaverna!

With that kind of customer support I'd reccomend them any time.


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