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Author Topic: Sthil Parts are hard to get  (Read 4512 times)

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Online Al_Smith

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Re: Sthil Parts are hard to get
« Reply #20 on: August 20, 2014, 01:27:45 PM »
I don't think it's just a dealer thing .They have to order parts from a supplier .In this area it comes from Cincinati Ohio .That guy is pretty good about things .

Now as far as Echo it's good thing you can order parts on-line because I know of no Echo dealers in this area .There are as rare as a stocking  Husqvarna dealer .About the same as finding a hens' tooth .

Online thecfarm

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Re: Sthil Parts are hard to get
« Reply #21 on: August 20, 2014, 09:08:48 PM »
I really don't expect ANY dealer,be it chainsaw,tractor,car,truck to have all the parts. There are so many. BUT I do expect the part in 3 days. That would be shipping days,Sunday is not really a shipping day.
Model 6020-20hp Manual Thomas bandsaw,TC40A 4wd 40 hp New Holland tractor, 450 Norse Winch, Heatmor 400 OWB,YCC 1978-79

Offline deerslayer

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Re: Sthil Parts are hard to get
« Reply #22 on: August 29, 2014, 12:01:09 AM »
I have a Stihl dealer that is about 7 minutes away. I never go there because they've never had any part I wanted in stock. The dealer I use is about a half hour away and all they sell is Stihl products. He doesn't always have stuff in stock either but they get it quickly, call me when it arrives and "has a clue". Wish they were closer but probably good they're not, lol.
Too many chainsaws, not enough wood.
Stihl, Husky, Craftsman, Mac, Homelite, Poulan. Some live here, some just passing through.

Offline deerslayer

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Re: Sthil Parts are hard to get
« Reply #23 on: August 29, 2014, 04:17:06 PM »
I stopped by Woody's Chainsaw Shop, Sunnyside, GA today to get a price on an MS880 ($1800 w/25" bar)
and he said the distributor told him this week that his is the only shop in the southeast USA that is only a Stihl dealership. He doesn't sell tractors, Z turn mowers or anything else that doesn't say Stihl on it. Guess that is pretty rare these days. It's nice if you're looking for a Stihl product though.
Too many chainsaws, not enough wood.
Stihl, Husky, Craftsman, Mac, Homelite, Poulan. Some live here, some just passing through.

Offline ZeroJunk

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Re: Sthil Parts are hard to get
« Reply #24 on: August 29, 2014, 04:50:42 PM »
I don't know. The Stihl dealer here is a full fledged hardware store with paint, guns, plumbing, Toro, and everything else. I bought buffers for an 056 and they had them on the shelf. Sometimes I am amazed at what they have. But, they sell so much Stihl that some months they sell more Stihl than everything else put together in dollars.

Offline JSNH

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Re: Sthil Parts are hard to get
« Reply #25 on: August 29, 2014, 10:00:00 PM »
A dealer that stocks parts that a dream. I am on my third weekend without the part I need. I broke down and ordered an after market part. I can get that by Wed. while the real part is on back order without a projected arrival date. I went for broke and canceled my sthil part order. I am betting the aftermarket one will work.
In the mean time I have been beating up my kids echo. Boy does that start and run nice but it is too small.
Going from a MS 361 to a Echo CS-370 is a big drop. At least I am doing firewood right now so I can pick the little stuff.

Online beenthere

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Re: Sthil Parts are hard to get
« Reply #26 on: August 29, 2014, 10:42:41 PM »
What part on the MS361 isn't available?
south central Wisconsin
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Offline JSNH

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Re: Sthil Parts are hard to get
« Reply #27 on: September 02, 2014, 08:12:17 AM »
It's the Ignition Coil. It is back ordered from Sthil. I should see how an aftermarket one works soon.

It's pretty bad when knock off parts are avaliable. That tell me the manufacture is dropping the ball on part sales.

Offline dougand3

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Re: Sthil Parts are hard to get
« Reply #28 on: September 02, 2014, 10:03:37 AM »
It's the Ignition Coil. It is back ordered from Sthil. I should see how an aftermarket one works soon.

It's pretty bad when knock off parts are avaliable. That tell me the manufacture is dropping the ball on part sales.

Or OEM parts are too pricey or too slow to ship. I bet your AM coil will work fine. How much cheaper was it than OEM?
Husky: 372xt, 272xp, 61, 55 (x3)...Poulan: 315, 4218 (x3), 2375, 2150, 2055, 2000 (x3)...Stihl 011AVT...Homelite XL...Saws come in broken, get fixed or parted, find new homes

Offline JSNH

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Re: Sthil Parts are hard to get
« Reply #29 on: September 02, 2014, 10:53:23 AM »
It was $35 for the aftermarket including shipping. The Sthil one would have been $94 I think. The local dealer gave me an about price not an exact one.

Offline dougand3

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Re: Sthil Parts are hard to get
« Reply #30 on: September 02, 2014, 11:16:14 AM »
Roughly 1/3 the price - that speaks volumes. Plus, if you have to drive to the dealer and pay for it - he then calls or gets on internet to order. You return to pick up. You saved many steps here ordering it on the internet.
Husky: 372xt, 272xp, 61, 55 (x3)...Poulan: 315, 4218 (x3), 2375, 2150, 2055, 2000 (x3)...Stihl 011AVT...Homelite XL...Saws come in broken, get fixed or parted, find new homes

Online beenthere

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Re: Sthil Parts are hard to get
« Reply #31 on: September 02, 2014, 01:36:48 PM »
Ignition coil on MS361.. I'll check with my Stihl dealer tomorrow and see what might be up. Interesting that a saw maybe less than 10 yr old is a problem for parts. The carb parts he ordered for my MS361 were next-day delivery and he isn't a big dealer, but an independent one (not Deere).

Hope the aftermarket works well for you.
south central Wisconsin
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Offline LeeB

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Re: Sthil Parts are hard to get
« Reply #32 on: September 02, 2014, 01:55:35 PM »
Can you not get new Stihl parts online?
'98 LT40HDD/Lombardini, Case 580L, Cat D4C, JD 3032 tractor, JD 5410 tractor, Husky 346, 372 and 562XP's. Stihl MS180 and MS361, 1998 and 2006 3/4 Ton 5.9 Cummins 4x4's, 1989 Dodge D100 w/ 318, and a 1966 Chevy C60 w/ dump bed.

Offline ZeroJunk

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Re: Sthil Parts are hard to get
« Reply #33 on: September 02, 2014, 03:05:20 PM »
Can you not get new Stihl parts online?

Not any other than what gets out the back door to eBay.

Offline LeeB

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Re: Sthil Parts are hard to get
« Reply #34 on: September 02, 2014, 03:09:17 PM »
Did not know that. I knew you couldn't buy new saws online, but did not know about the parts. Hmph.
'98 LT40HDD/Lombardini, Case 580L, Cat D4C, JD 3032 tractor, JD 5410 tractor, Husky 346, 372 and 562XP's. Stihl MS180 and MS361, 1998 and 2006 3/4 Ton 5.9 Cummins 4x4's, 1989 Dodge D100 w/ 318, and a 1966 Chevy C60 w/ dump bed.

Offline JSNH

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Re: Sthil Parts are hard to get
« Reply #35 on: September 02, 2014, 03:47:29 PM »
Yep no Sthil parts online. As far as I can see they don't allow dealer to sell any on line parts either.

I like my saw but Sthil sells parts like it was 1950 and not 2014.

Offline SwampDonkey

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Re: Sthil Parts are hard to get
« Reply #36 on: September 02, 2014, 05:17:43 PM »
Might be the dealer. I have no trouble getting parts, but often I have to know what I need and not depend on someone. I also don't have to pay shipping at he one shop I use. Think about shipping, it's a business your ordering from. Shipping is a cost up front, but that is recovered as a business expense and sale tax credit for heaven's sake.  ::)

I've never seen Stihl online parts either and that goes for some other saw brands to.

If a saw is discontinued, once the supply of old parts is gone, that's it I believe.

I avoid the Deere garage for parts, they are also a Craftsman repair service centre. Kicker is it has to be warranty work, and they won't order you anything otherwise. Plus they like to slap on shipping, which is not neccessary at all. They are not out anything in the long run. I just avoid any shop that is run like everyone has a hobby saw and you are treated like your just across the road and waiting a week for a part and sitting by a phone waiting for a call. Stinko! :D
Move'n on.

Offline JSNH

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Re: Sthil Parts are hard to get
« Reply #37 on: September 02, 2014, 08:58:50 PM »
It's 2014 online ordering is where things are sold.
On Thursday afternoon I ordered the aftermarket coil from directchainsaw.com from an ebay ad. I received it today on Tuesday after a holiday weekend. That's darn quick. It fit like a glove and works. I just ran a tank full of gass thru the saw. Started and ran great. Happy dance again! The part delivered was 1/3 the cost of a unavailable factory part.

Online thecfarm

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Re: Sthil Parts are hard to get
« Reply #38 on: September 02, 2014, 09:08:00 PM »
swampdonkey,I had a tractor like that too.  ::)  I guess they thought I sat in the house thinking of things to use the tractor for.
Model 6020-20hp Manual Thomas bandsaw,TC40A 4wd 40 hp New Holland tractor, 450 Norse Winch, Heatmor 400 OWB,YCC 1978-79

Offline Paul_H

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Re: Sthil Parts are hard to get
« Reply #39 on: September 05, 2014, 10:31:40 AM »
I just checked my Stihl Bnet and there are 100+ MS361 ignition modules in stock in the Edmonton warehouse.
eg  tregar  meste  på  Tulla, for  ho  var  krulla  i  ulla.


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